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We have an Electrolux was her, and the water doesn’t drain…

We have an Electrolux was...
We have an Electrolux was her, and the water doesn’t drain from the tray we add liquid detergent.
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Answered in 3 minutes by:
3/9/2018
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,430
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Is it not filling with water or not draining the water from the unit? Also is it just not draining from the detergent compartment or the whole unit?

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also what is the model number of your washer? This will be located on the inside of the door area.

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Customer reply replied 5 months ago
Washer drains fine, it’s just water still in the tiny drawer we add the liquid detergent in. Eiflw50liw1

ok ​just one moment please.

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since its just water not wanting to drain out of the detergent tray more then likely its just hard water build up on the parts of the detergent tray. What you will want to do is pull the tray all the way out and take it completely apart. Then you will soak each part in vinegar and water for 20 mins. After that scrub and dry them then reassemble it. This should hopefully solve your problem. This can be a typical thing that happens and a good cleaning typically takes care of it.

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Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,430
Experience: Maitenance Supervisor
Verified
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Customer reply replied 5 months ago
Just FYI, you solved the problem!

I ​am glad to hear a simple cleaning is all it took.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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