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GE Profile Spacemaker® 1.8 Cu. Ft. XL1800 Microwave Oven…

GE Profile Spacemaker® 1.8...

GE Profile Spacemaker® 1.8 Cu. Ft. XL1800 Microwave Oven Model # PVM1870SM3SS

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

I've had this microwave for 7 years. The other day a message came on that said the charcoal filter needed to be replaced. Right after that message, every time we opened door the fan was activated but the microwave still was able to heat food. Today, the light comes on, the timer works. But doesn't heat or turntable. All I can hear is the vent motor. Could the problem be as easy as a fuse replacement?

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

I'm not sure. We went to replace the filter but there is not one in there. It appears that it's a top vent to the outside. Do I still need a filter?

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Answered in 1 minute by:
3/9/2018
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your GE microwave . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers. Also note that you may receive a phone call offer from Just Answer. That is automatically sent by the website and not from the expert.

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I'm sure this is an annoying issue.

Generally when you are experiencing an issue like this it just means that one of the door switches is bad. These microwaves have 3 to 4 door switches that must all be in their proper positions to cook and heat up and when one goes out you will experience things like the turntable going when the door is open, or the microwave may count down without running. Luckily they are fairly inexpensive to replace as most of the switches are less than $20. The bad switch is usually the one that doesn’t “click” when you press the button on it. Sometimes the leads to the switch appear overheated. If it isn't something that you are comfortable doing yourself you can call a local service company or if you don't know one you can always call GE customer service and see who in your area is a certified service of GE appliances. The part number for the door switch is WB24X10029. You can get it on Amazon here: http://a.co/hfYbAXl

The charcoal filter is optional.

Always unplug the microwave for 3 hours before taking it apart to discharge the High Voltage capacitor. Be careful when working on microwaves.

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Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
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Customer reply replied 5 months ago
Thank you, ***** ***** try that.

You're welcome.

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