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GE ref model #GTS18ICMARWW has lost the 1-9 temperature

GE ref model #GTS18ICMARWW...

GE ref model #GTS18ICMARWW has lost the 1-9 temperature display setting. How can I fix it? part number?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Purchased 12/12/2001

Contractor's Assistant: Do you plan on doing the work yourself?

Serial #GA528421 & Yes

Contractor's Assistant: Anything else we should know to help you best?

How will access the part to replace it?

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Answered in 8 minutes by:
3/8/2018
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your refrigerator . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Can you tell me if the lights work in the refrigerator section?

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Customer reply replied 5 months ago
The interior light works and the freezer temperature setting 1-9 is OK. The temperature setting for the frig went dim and weeks later went blank.

You have a tube inside the console called a light pipe. It pipes the light from the inside bulbs to the display. It likely broke or came loose inside the console. Remove the screws holding the control console in and inspect the clear plastic solid tubes that go from the lights to the knobs and you should have your resolution.

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Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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