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GE Profile dishwasher, model PDW9980L00SS. Sorry, I was

Customer Question
GE Profile dishwasher, model...

GE Profile dishwasher, model PDW9980L00SS.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Sorry, I was still typing. Didn't mean to send.

Contractor's Assistant: Do you plan on doing the work yourself?

Manufactured Feb 2006. I'm not sure if I will do the repair myself, hire someone, or replace instead. It will depend on what needs to be done.

Contractor's Assistant: Anything else we should know to help you best?

The dishwasher started stopping mid cycle, sometimes after a few minutes, sometimes after a half hour. At first we could restart it and get it to finish a cycle. It got worse to where it now shuts off after a minute or two every time. I ran through the service mode checks. All seemed to function except main pump, where I couldn't hear anything. I ran through factory test mode. It did the vent fan phase for 5 sec, then the water valve phase for 60 sec, then it stopped before the main pump phase.

Submitted: 5 months ago.Category: Appliance
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Customer reply replied 5 months ago
Also, when the dishwasher shuts off mid-cycle, the display either goes completely blank (and stays blank until a button is pushed), or it resets to it's default ready mode (indicator lights on normal settings, instead of pots and pans setting previously used).
Answered in 18 hours by:
3/9/2018
Appliance Technician: Michelle-mod, Moderator replied 5 months ago
Michelle-mod
Michelle-mod, Moderator
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Customer reply replied 5 months ago
I still need assistance.
Appliance Technician: Kelly, Appliance Technician replied 5 months ago
Kelly
Kelly, Appliance Technician
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Satisfied Customers: 25,980
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 5 months ago

The main wash motor is likely drawing excess amperage and causing the control to reset. Do you have a meter to perform any electrical testing with?

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