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Piece of clothing stuck under agitator. It just happened a…

Piece of clothing stuck...

Piece of clothing stuck under agitator

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

It just happened a few minutes ago. It’s really stuck

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Well it’s a brand new washer had it 2 months

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag. MVWB765FW1

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Answered in 1 minute by:
3/7/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,973
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Please allow me just a few minutes to prepare some information for you, thank you!

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See the diagram at the link below. On the top of the agitator, remove the number 1 cap. It just pulls off. Once it is off, remove the number 3 bolt and the agitator will pull out to allow you to retrieve the clothing underneath it! :)

CLICK HERE

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,973
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 5 months ago
I can’t get the bolt to budge
Customer reply replied 5 months ago
Thanks but I’ll just keep working the bolt

And thank you for placing no value on my time and expertise as well as my immediate response. I hope you don't have to work for free......

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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