Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have WhirlPool ThinStack 24". 2006 - Water drains directly…

I have WhirlPool ThinStack...

I have WhirlPool ThinStack 24".

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

2006 - Water drains directly from the bottom of the drum onto the floor as soon as you begin the wash cycle.

Contractor's Assistant: Do you plan on doing the work yourself?

No. not without help of a service mechanic.

Contractor's Assistant: Anything else we should know to help you best?

Can you please give me access to a technician to diagnose the problem and estimate the cost.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/7/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,511
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Can I please have the Full model number of the unit to better assist you ?

open the dryer door the model /serial tag in on the inner face frame.

Ask Your Own Appliance Question
Customer reply replied 5 months ago
Hi, I am out of town. However, I already sent the model details about 10 days ago. it is a 24" ThinStack.

ok and you were on this website?

Ask Your Own Appliance Question

I only show this ONE question on this website!!

Ask Your Own Appliance Question
Customer reply replied 5 months ago
I will come back to you when I have access to the model #. I think it is the gasket. Water drops -runs immediately to floor. Not water accumulates in the drum.

ok Great I would have to assume that one of the hoses from the drum to the pump or from the pump to the drain hose has come off or is leaking .

Ask Your Own Appliance Question
Customer reply replied 5 months ago
I have the MFG I.D. W10305874
Type: FB1282D
C14410384
I re-ran the unit wash cycle and checked all the external hoses. All secure. The water appears to be dropping out from the bottom right back corner of the unit.
Customer reply replied 5 months ago
I moved the washer out, unhoooked all the hoses and power had someone help me tilted the unit forward. Moisture appears to be on the bottom of the drum.

open the dryer door the model /serial number is ***** the inner face frame.

And W10305874 is NOT the model number.

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,511
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Phone call session started
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,511
13,511 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a Whirlpool French Door Refrigerator and it is
We have a Whirlpool French Door Refrigerator and it is leaking water from the freezer onto our floor. We changed the gasket-but water continues to collect in the bottom of the freezer and when it goes… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Whirlpool washer leaks wen draining. 10 years, wfw8300sw04.
whirlpool washer leaks wen draining JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model? Customer: 10 years, wfw8300sw04 JA: Do you plan on doing the work yo… read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,511 satisfied customers
Wrx735sdbm00 water getting into freezer and leaking onto my
wrx735sdbm00 water getting into freezer and leaking onto my hardwood floors. don't see a drain in it. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have WhirlPool ThinStack 24". 2006 - Water drains directly
2006 - Water drains directly from the bottom of the drum onto the floor as soon as you begin the wash cycle. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a problem with my Whirlpool Front load washing
I have a problem with my Whirlpool Front load washing machine model # ***** my wife was washing some clothes the other day and it was working fine. But during the cycle at some point she said it just … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Have whirlpool refrigerator with bottom freezer. ice builds
have whirlpool refrigerator with bottom freezer. ice builds up under bottom tray couple of inches and leaks onto floor? thanks in advance for any solution.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hi my front loading washer will not spin or drain. All the
Hi my front loading washer will not spin or drain. All the lights turn red at the spin cycle and loud buzzing.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We have a French Door, Bottom Freezer Door, no - ice maker,
We have a French Door, Bottom Freezer Door, no - ice maker, no water dispenser refrigerator. Ice build up on floor of freezer. Water leaking onto floor, but not continuously. What would cause this?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our whirlpool cabrio washer leaks from the bottom when clothes
Our whirlpool cabrio washer leaks from the bottom when clothes are washing. I have taken the back off. How do I find the leak?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Whirlpool Duet 832a The washer works until it needs to
Whirlpool Duet 832a The washer works until it needs to get to the spin cycle and then stops, starts flashing and beeping until I hit the power button. It didn't drain the water so I had wet clothes an… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Kitchenaid refrigerator KFCS22EVWH2. Water leaks out bottom
Kitchenaid refrigerator KFCS22EVWH2. Water leaks out bottom of fridge onto wood floor every couple days. Right front. I'm assuming it happens during de-ice cycle. Pulling refrigerator freezer drawer, … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a front loader Kenmore washing machine I purchased in
I have a front loader Kenmore washing machine I purchased in 2006. I have an error code of F 33. It is not in my manual. All the cycle lights were blinking and only the Add a Garment light was lit. Ac… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Whirlpool Gold Ultimate Care II clothes washing machine leaking
Whirlpool Gold Ultimate Care II clothes washing machine leaking from the bottom as soon as water enters the machine. The hot and cold inlet hoses are not leaking and the outlet drain is working / not … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I bought this front loader washing machine on 5/24/2008, modle
I bought this front loader washing machine on 5/24/2008, modle number WFW9200SQA10.. In the last couple of week, this washer has begun giving us problems, both in starting and quiting once the washing… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a whirlpool duet washing machine. After the cycle is
I have a whirlpool duet washing machine. After the cycle is complete, the clothes are still too wet to put in the dryer. Do you have any suggestions of how to fix this? Thank you.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I need help diagnosing a leak in my Kenmore dishwasher. I
I need help diagnosing a leak in my Kenmore dishwasher. I discovered the leak by seeing water damage on the laminate floor. Removing the toe kickplate and running the dishwasher, during the cycle ther… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
front loader washer showing code f32 what can i do to clear
front loader washer showing code f32 what can i do to clear it and get it going without a service call… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
My Lg Tromm front loader washer begins the wash cycle and shortly
My Lg Tromm front loader washer begins the wash cycle and shortly thereafter begins beeping and an O E error message flashes on the machine.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x