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My Maytag Neptune Washer (model MAH55FLBWW) stops mid-cycle…

Customer Question
My Maytag Neptune Washer...

My Maytag Neptune Washer (model MAH55FLBWW) stops mid-cycle and displays "Lr" and the Start light flashes. After several restarts, the washer will finally finish. This happens during all cycles.

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Maytag Neptune MAH55FLBWW

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The problem seemed to begin with a full load of clothes. We could put in a small load and it appeared to work OK

Submitted: 4 months ago.Category: Appliance
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Answered in 5 minutes by:
3/7/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,660
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago

If you open the door and spin the tub, does it seem to turn pretty easily or is it with some resistance?

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Customer reply replied 4 months ago
It turns pretty easily
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

When it does not work well, do you notice any odd noises?

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Customer reply replied 4 months ago
No, it seems to display "Lr" now even when we run small loads.
No strange noises.
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Thank you. That error stands for Locked Rotor, a motor issue. Oftentimes, it can be connection related. Can you access the back to get the rear panel off and unplug the motor and reset the connector and then see if anything changes?

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Customer reply replied 4 months ago
I will try that. How do I get back with you?
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

The easiest way back is to follow a link from your email.

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Customer reply replied 4 months ago
OK Thanks
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

You bet!

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