Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can't find my book, and my ice maker says it's turn off…

Customer Question
I can't find my...

I can't find my book, and my ice maker says it's turn off and I don't know why. I must have poked a button without realizing it. I'm afraid to poke too much as I'm afraid I'll turn down the temp. or screw something else up. I live here alone so did it myself.

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

It's French doors with a drawer under the refrigerator and above the freezer. I've looked for a model #, but didn't see it. The ice has one place for the cups, and there's a separate one for the water cup. I purchased it from Home Depot when I remodeled my kitchen about 6 yrs. ago.

Contractor's Assistant: Do you plan on doing the work yourself?

I didn't think work would be involved, just knowing how to set the ice maker to be "on".

Contractor's Assistant: Anything else we should know to help you best?

Is there a place to find written instructions that I can print out?

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
3/7/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,905
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

We will need the brand and model number to get you accurate information. There is often a sticker on the liner inside the refrigeration compartment up near the top.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

Do you still need help?

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

Do you have an update? Do you still need help?

Dave

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Ge fridge model GNE22GMEBFES Freezer door won't open. It
ge fridge model GNE22GMEBFES Freezer door won't open. It will move on one side but solid on the other.. Left it unplugged overnight but still won't move. Any suggestions… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
Good afternon. Our Maytag MF12569YEM2 refrigerator,
Good afternon. Our Maytag MF12569YEM2 refrigerator, stainless steel w/French doors, freezer (drawer) below is actively dripping water on either side near the wheels, just inside the veneer grill. We h… read more
Daniel
Daniel
senior service enginner
High School or GED
2,471 satisfied customers
Why is my 2+ year old French Door / bottom freezer
why is my 2+ year old French Door / bottom freezer developing ice on the floor of the freezer compartment?… read more
Daniel
Daniel
senior service enginner
High School or GED
2,471 satisfied customers
how do I remove the upper freezer drawer in my whirlpool French
how do I remove the upper freezer drawer in my whirlpool French door refrigerator to replace the Ice maker… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Tyler, Im starting to try to branch out now doing freezers
Tyler, I'm starting to try to branch out now doing freezers and standalone ice makers. I have another standard type dishwasher job, but the guys has something wrong with his standalone ice maker. I'll… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I bought a Kenmore Elite French Door Bottom Freeze Model #72053
I bought a Kenmore Elite French Door Bottom Freeze Model #72053 from Sears in Puerto Rico for my villa in British Virgin Islands. I'm having issues with the ice maker rotor not activating to dispense … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have Kenmore Elite French Door refrigerator Model 795.75543401.
I have Kenmore Elite French Door refrigerator Model 795.75543401. The ice maker stopped working after we disconnected for a period of 2-3 mos for a kitchen remodel. We are able to get water in the doo… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I would like to find out how to remove the ice maker in my
I would like to find out how to remove the ice maker in my maytag side by side bottom freezer.The mod# ***** the fridge is MFI2269vew1 and the ice maker item is(###) ###-####Is there somehow I can wat… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a Electrolux french door refrigerator with an ice and
I have a Electrolux french door refrigerator with an ice and water in the door. about 2 years old. The ice maker started to be intermittent about making ice, but always could get it to work by turning… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a frig. that is only a few yrs. old (GE - side by side)
I have a frig. that is only a few yrs. old (GE - side by side) and it is intermintintly making a loud noise that seems to be coming from around the ice maker… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
The icemaker struggles to send ice and makes a very loud humming
The icemaker struggles to send ice and makes a very loud humming noise after the ice finally drops. Its getting worse. The refrigerator is less than a year old. French door, double drawer freezer, mod… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a 2 year old LG bottom freezer, french doors with ice
I have a 2 year old LG bottom freezer, french doors with ice and water in the door. The ice maker (when it actually makes ice) randomly spits ice cubes out and across the kitchen floor. No rhyme or re… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
refer. side by side maytag MSD2756Df*, the ice maker cube storage
refer. side by side maytag MSD2756Df*, the ice maker cube storage tray just below the ice maker fills up with solid ice to the point that ice cycles form just below the ice maker on the side wall. I h… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE side by side fridge - yesterday the water ws not
I have a GE side by side fridge - yesterday the water ws not coming out of the water dispenser. I cleaned the freezer out and emptied the ice tray (there was a good bit of ice in there), turned the te… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
my freezer is filling with water from my ice maker. the in-let
my freezer is filling with water from my ice maker. the in-let seems to be freezing up. and the water spilling over it . is there a timer or somthing on the water valve or something that is making the… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
When I opened the freezer drawer a metal bar fell down followed
When I opened the freezer drawer a metal bar fell down followed by the ice bin , the basket, and the central fixture with the rails to which these containers were fixed How do I get them back in?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a GE Profile refrigerator model PFSF6PKW. This is a
I have a GE Profile refrigerator model PFSF6PKW. This is a French door model with a bottom chest freezer. The ice maker is not working properly. The ice maker is inside the left side French door. I am… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a five month old Jenn Air refigator JFI2589AEP side
I have a five month old Jenn Air refigator JFI2589AEP side by side with water and ice maker. I replaced the water filer and get water but no ice is being made. I reset the water filter several times t… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x