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We have a whirlpool washer tat is cycles but leak water

Customer Question
We have a whirlpool...

We have a whirlpool washer tat is cycles but leak water while doing so.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's a cabrio platinum. 2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Don't know how.

Contractor's Assistant: Anything else we should know to help you best?

I know someone who work on these types of machines but I;m not sure he can do the job. If he can get the instructions from one of your service technicians that might work , but I will have to get back with you

Submitted: 4 months ago.Category: Appliance
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Answered in 9 minutes by:
3/7/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,923
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

We will need the model number to confirm the washer design to be able to advise what possible is causing the water leak. When you open the washer lid there is a sticker with the model number. I will need that number.

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Customer reply replied 4 months ago
Thank you. I found the help I need.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

Okay, best wishes on the repair. Let me know if you have any questions about what is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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