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We came home from vacation to find that water was leaking on…

We came home from...

We came home from vacation to find that water was leaking on the floor and the bottom of the freezer had a 1/2 inch of ice.

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

PFSF2MIYF WW Model

Contractor's Assistant: Do you plan on doing the work yourself?

MODELTV313627 CHANGED THE WATER CARTRIDGE

Contractor's Assistant: Anything else we should know to help you best?

That's the problem. Worked perfectly since 2011.

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Answered in 5 minutes by:
3/6/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,687
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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That is a blocked defrost drain line in the freezer, you need to remove the items in the freezer section. Once they are all out remove the back panel INSIDE the freezer to get at the evaporator and Defrost Drain pan under the evaporator. You will see it is all iced over. You need to melt all the ice and that will expose a DRAIN HOLE towards the middle of the drain pan under the evaporator. Clear that out with a steamer, hot water with a turkey baster or compressed air Make sure the drain is working by pouring a half cup of really hot water down it and it should drain nice and fast If so put the unit back together and it will be all fixed!

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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,687
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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