Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Microwave does not heat. Has power and turntable functions.

Microwave does not heat...

Microwave does not heat. Has power and turntable functions.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

It’s installed over the stove and I don’t have access to the plug.

Contractor's Assistant: Do you plan on doing the work yourself?

If it’s something simple. It’s only 2 years old.

Contractor's Assistant: Anything else we should know to help you best?

I don’t think so.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
3/6/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,706
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question

Often the microwave problem is due to a bad door switch. There are three door switches on the interlock circuit and if any one of them goes bad the unit will not allow it to start or can start and run, but not heat. Most times when the switch goes bad it is typically the lower one that burns out or the upper one that burns out. When that happens the unit will be allowed to start up and run, but will not heat. You would need to take that apart and check out all 3 switches on the interlock circuit. Here is a helpful video to help you do that note it is not a video for your exact unit just a reference video as to how to do the testing. If you find one of them is bad you need to order the part at the link below to replace it.

CLICK HERE VIDEO

CLICK HERE PART

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,706
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,706
18,706 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Maytag Microwave Range hood combination. The turn
I have a Maytag Microwave Range hood combination. The turn table has stopped operating. I have tried the "Turntable" button at different selections to no avail. Any thoughts? … read more
Joel Swenson
Joel Swenson
High School or GED
3,977 satisfied customers
Ge psa 1200R microwave not working. Turntable not turning.
ge psa 1200R microwave not working. Turntable not turning. Power not being supplied to the turntable motor connector.… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
My GE space saver microwave (2011) does not work after
Hello, my GE space saver microwave (2011) does not work after a storm last night. The lights are on on the panel, the fan works, the clock, etc. but no functions work to actually heat something. Is th… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a GE XL1800 Spacemaker Microwave, Model JVM1850SH02,
I have a GE XL1800 Spacemaker Microwave, Model JVM1850SH02, bought in 2004. The turntable has never worked - or at least I can't remember the last time it did. I've had repairmen come out several time… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
over the range microwave/vent g e spacemaker model jvm1640wb
over the range microwave/vent g e spacemaker model jvm1640wb 001 trouble is... when i put a dish in to be heated, it makes buzzing noise, turntable not turning vent works light works and there is no h… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My Magic Chef over the stove microwave stopped working after
My Magic Chef over the stove microwave stopped working after my sister heated coffee for no apparent reason. We have a Magic Chef 1600 W , power output 1000 W Model #MC0160UW, seral # XXXXX We cannot … read more
repairman4734
repairman4734
Technician
High School or GED
684 satisfied customers
I have a whirlpool over the stove microwave, 1 year old, everything
I have a whirlpool over the stove microwave, 1 year old, everything works except it doesnt heat food. When I try to pop popcorn it reads "sensing". Timer, clock, turntable, lights and vent fan all wor… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Sharp Carousel Microwave #R-530ES -- Light comes on and display
Sharp Carousel Microwave #R-530ES -- Light comes on and display works but does nothing else. Anything an amateur fixer can do?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I own a Dacor convection microwave model #DCM24. I have owned
I own a Dacor convection microwave model #DCM24. I have owned it for a year. The turntable has never worked properly. It starts doing the turning back and forth and then stops and just ticks. You hear… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have the GE Profile Spacemaker XL1800 microwave. It is only
I have the GE Profile Spacemaker XL1800 microwave. It is only 4 years old. I went to turn on the light for the stove, and I got a bright and loud pop. I thought the light bulbs burnt out, but it was s… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a whirlpool over the stove microwave. we recently lost
I have a whirlpool over the stove microwave. we recently lost power for five days. the microwave has not worked since the power came back on. Could this be a blown fuse? Where is the fuse? Dianne… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a EWave Microwave Oven mounted over the stove......
I have a EWave Microwave Oven mounted over the stove...... Model # XXXXX; Serial # 30603915. The motor that powers the turntable is making grinding noises and doesn't always rotate the turntable. All … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a MAYTAG Model #UMV1152AAB, Serial #10382223CT, mfg
I have a MAYTAG Model #UMV1152AAB, Serial #10382223CT, mfg 10/2003. Lately, it has been running on what seems to be a lower intensity and the plate doesn't go around. It's not heating. It has intermit… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
my Sharp Carosel Convection oven does not turn after I moved
my Sharp Carosel Convection oven does not turn after I moved it to another house. Can it be repaired? Is it safe to use without rotation?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have less then a two year old Tappan microwave oven. The
I have less then a two year old Tappan microwave oven. The light comes on but the plate won't rotate and it does not heat. Is there a reset button somewhere or can I troubleshoot it? Like I said its l… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My microwave is only 2 1/2 years old and the turn-table has
My microwave is only 2 1/2 years old and the turn-table has stopped turning. Is it something I can fix?… read more
Dave
Dave
Master's Degree
291 satisfied customers
I have a GE over the range microwave oven. Lately the turntable
I have a GE over the range microwave oven. Lately the turntable has stopped rotating and fan and light have remained on after the cook cycle is complete. The light only remains on after the door is op… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
My Sharp Carousel II, ESP Sensor, has a turntable that no longer
My Sharp Carousel II, ESP Sensor, Microwave oven has a turntable that no longer turns.....Is there a simple solution?… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x