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The ice melts and freezes in the screw drive in the bottom…

The ice melts and...

The ice melts and freezes in the screw drive in the bottom of the bin. If you pull the ice drawer out you can see the ice underneath the ice mold which I don't think should be there

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

Whirlpool GI5FSAXVY02 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I am a retired electrician

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Answered in 5 minutes by:
2/27/2018
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,309
Experience: Maitenance Supervisor
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Hello, Welcome to JustAnswer. My name is ***** ***** I will be the one to assist you.

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You are right there should not be ice under the ice mold. Is the water inlet valve leaking?

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Customer reply replied 4 months ago
I don't know. How would I find out?

well does there seem to be ice built up around the water inlet valve? or on the valve itself?

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Customer reply replied 4 months ago
where is the valve?
Customer reply replied 4 months ago
Okay. Could we continue this tomorrow?

ye​s we can continue tomorrow and the valve is located on the back of the unit.

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Customer reply replied 4 months ago
Okay. We will contact you tomorrow.
Thanks

sounds good.

Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,309
Experience: Maitenance Supervisor
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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