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Samsung fridge model rf197acrs fan in fridge section is

making a noise. I can...
samsung fridge model rf197acrs fan in fridge section is making a noise. I can see frost on the back panel. I am unplugging the fridge for a day to let it thaw out. what should be my next step to find out what caused it.
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Answered in 5 days by:
2/28/2018
Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 12
Experience: Moderator
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I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Customer reply replied 4 months ago
I would still like an answer. The problem still exist
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,388
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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I apologize about the delay, not sure what happened but I can certainly help you with this refrigerator.

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This is actually a very common issue with your refrigerator and the water is accumulating under the deli drawer at the bottom of the refrigerator because the drain line is backing up. If you look at part number 97 in the diagram below, this is the part you need to remove so that you can see the silver evaporator and the drain trough below it. Pull all the drawers out and remove this panel. Pour hot water down the drain hole until it's draining properly again. Once it's draining properly blow compressed air down to make sure it's clear. If you don't have compressed air, use a turkey baster to make sure the drain line is clear and draining properly.

Now if you remove this panel and the drain is not clogged but you find the silver coils completely packed with frost, you actually have a defrost issue and you'll need to thaw all the frost out with a hair dryer and likely replace the defrost temperature sensor clipped onto the top of the silver evaporator coils. Below is a link to the sensor.

CLICK HERE for defrost sensor

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Customer reply replied 4 months ago
thanks

No problem at all.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,388
Experience: 9+ years being an appliance technician with factory training.
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