Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

E1F9 is the code I am getting on my whirlpool washing

Customer Question
E1F9 is the code...

E1F9 is the code I am getting on my whirlpool washing machine--it stopped. what can I do?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's the stacked Duet and is about 4 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Now it is just making a noise and has flashing door locked and green light is on

Contractor's Assistant: Anything else we should know to help you best?

Yes or we can have someone come.

Submitted: 4 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
2/18/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,830
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

The F9E1 code means the washer was not able to drain out the water or the pressure switch is stuck in the full position. The noise you hear is the drain pump. It will run for up to 12 minutes and if the washer is draining slowly it may unlock. If not the pump needs to be checked and cleaned. Without a model number I can't give access steps. Some have a removable base panel and other the entire front. Let me know what it does after it runs the pump for 12 minutes.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Hi Dave: I think I need to call a technician. Do you have the number for whirlpool technician? After the 12 minutes the door opened and the clothes were soaked but clean--I was able to ring the water out and put clothes in dryer.
Customer reply replied 4 months ago
I think I need full maintenance on my machine.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

The best number to call is the Whirlpool 800 number so they can schedual with the people in your zip code. Call 1-***-***-****. If they can't help you let me know your zipcode and I will give you the local people to call.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
please send me the phone number of whirlpool appliance service person in the Marin County, CA ( 415) area.
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 4 months ago

Sure, you can call ELECTRIC EXPRESS FACTORY SERVICE,(###) ###-####or SCOTTS APPLIANCE REPAIR,(###) ###-#### Both are authorized for Whirlpool repairs.

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 3 months ago

Have you made contact with the service company? Do you still need help from me? If not, don't forget to rate me. Dave

Ask Your Own Appliance Question
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 3 months ago

Do you still need help?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,830
2,830 Satisfied Customers
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore

Appliance Tech Dave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,687 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,211 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have an approx. 9 years old GE Profile
I have an approx. 9 years old GE Profile Microwave/Convection Oven. The last couple of years the Time/Cook display area has become so light in color I can hardly see the numbers. How can this be corre… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
My washer says F02. I am visiting a frinds house, washer is
I am visiting a frinds house, washer is closed with water inside, so cannot open door to see model … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
My 2-month-old Maytag front loading washer is not draining
My 2-month-old Maytag front loading washer is not draining and spinning and shows error codes E01 and F03 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
My GE Washer has an error code E43. This happened once
Hi. My GE Washer has an error code E43. This happened once before and I had a repair guy look at it. He told me that if it happened again to look up the code online … read more
Ray
Ray
Appliance Repair Technician
High School or GED
389 satisfied customers
I have a Frigidaire Gallery, model FRS26ZT. It is a model
It is a model FRS26ZTH, about 18 years old. Water accumulates in the bottom of the freezer compartment and then leaks out when the basin is filled. … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
1,225 satisfied customers
My refrigerator runs a lot. When it is running if I turn
My refrigerator runs a lot. When it is running if I turn down the thermostat, it stops and when I reset it it doesn't start back up right away. When it does start again, it will run for a while, then … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,076 satisfied customers
My amana range's oven will not shut off when I manually turn
my amana range's oven will not shut off when I manually turn it off. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
Need to set temp have no manual hec swx30n. Just bought it
Need to set temp have no manual hec swx30n JA: I'll do all I can to help. How long have you been dealing with this? Customer: Just bought it about a week ago JA: Do you plan on doing the work yourself… read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
37 satisfied customers
I have a fridgidaire affinity front load washer (Model:
I have a fridgidaire affinity front load washer (Model: LAFW8000LW0) that threw e57 code. We replaced the main control board, and still threw code, motor testing fine. However, we went ahead and bough… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,076 satisfied customers
Water under meat tray. 2 mo almost drips on floor
water under meat tray JA: How long has this been going on? And how severe is the problem? Customer: 2 mo almost drips on floor JA: Do you plan on doing the work yourself? Customer: yes JA: Anything el… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
I have a GE PROFILE™ SERIES 24.6 CU. FT. COUNTER-DEPTH
I have a GE PROFILE™ SERIES 24.6 CU. FT. COUNTER-DEPTH SIDE-BY-SIDE that is not cooling. There is an error code on the front of the door being displayed . It looks lik EC. Trying to determine what tha… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,076 satisfied customers
Got a front loading washer that won't allow selection of
Got a front loading washer that won't allow selection of spin cycle - it's a Kenmore but I'm not sure what model number. It's all push button, no dials. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,076 satisfied customers
I have a MCBC58DST wine fridge & it has a code "LLF" on the
I have a MCBC58DST wine fridge & it has a code "LLF" on the screen blinking and we can't get it off and it is way too cold … read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
946 satisfied customers
Since my washer was new about 8-10 years ago, it won't
Since my washer was new about 8-10 years ago, it won't release hot water. I call a tecnician and he fiddles and it releases, but it goes back to all cold water. I was told there is a release button or… read more
FixAll
FixAll
remote technical assistant
200 satisfied customers
What does a flashing 1 mean on the electronic temp control
what does a flashing 1 mean on the electronic temp control mean for a side by side frigidaire mean … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
My GE GFE29HSDASS refridgerator is not cooling and the
My GE GFE29HSDASS refridgerator is not cooling and the compressor is hot. The refrigerator is 6 years old.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,687 satisfied customers
Water and ice taste bad after changing filter. Whirlpool
Water and ice taste bad after changing filter JA: What's the make and model? And can you guesstimate how old it is? Customer: Whirlpool conquest side by side 2005 JA: Do you plan on doing the work you… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
12,914 satisfied customers
Having a problem with our Maytag washer (Model MVWX655DWI)
Having a problem with our Maytag washer (Model MVWX655DWI) we bought just 14 months ago. … read more
FixAll
FixAll
remote technical assistant
200 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x