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I have no heat on a Kenmore Elite he4 electric dryer

Customer Question
I have no heat...

I have no heat on a Kenmore Elite he4 electric dryer model#110.95962401

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Model# *****

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe

Contractor's Assistant: Anything else we should know to help you best?

What would be the cause

Submitted: 4 months ago.Category: Appliance
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Answered in 7 minutes by:
2/17/2018
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,230
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Kenmore dryer. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

The first thing you should check is that the dryer is getting 240 volts at the terminal block in the back. After that - By far the most common reason for this is a bad heating element. The part number is(###) ###-#### It is accessible on the right front of the dryer after pulling the lower front panel off - by removing the screws on the bottom that hold it on. It should read less than 40 ohms on an ohmmeter. Here is a link to the element on Amazon.com: http://a.co/aOZj1qA

The second most common reason would be the thermal cutoffs. They are on the same enclosure that the heating element is in. The part number for the thermal cutoff kit is 279769. The two cutoffs should read less than 5 ohms on an ohmmeter. Here is a link to the part on Amazon.com: http://a.co/9GqWGH3

Here is a video that shows how to replace the element and this video will get you right to where the cutoffs are on the housing if they are bad.

https://www.youtube.com/watch?v=PCYHypbqFhg

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 4 months ago

Please note that your Kenmore dryer is made by WHIRLPOOL.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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