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We have a Whirlpool double oven with Manual for models

Customer Question
We have a Whirlpool...

We have a Whirlpool double oven with Manual for models WOD93EC0AB01. When we try to use either the upper or lower oven, we get message "Feature Not Available."

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

About 5 years old. The exact model number is *****

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on what needs to be done.

Contractor's Assistant: Anything else we should know to help you best?

Can't think of anything. The oven has been working well.

Submitted: 5 months ago.Category: Appliance
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Answered in 5 minutes by:
2/7/2018
Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,380
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 5 months ago

Feature not available is a corruption issue with this oven. It thinks the oven is in the middle of self clean (even though it's not) so it won't allow you to use any function. Try to unplug the unit for 5 minutes or flip the breaker off to the oven for 5 minutes and that usually resets the problem. If not then the entire display control board would need to be ordered and replaced to resolve the issue I'm sorry to say.

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