Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I am have a similar problem with my Samsung Dishwasher. It…

I am have a...

I am have a similar problem with my Samsung Dishwasher. It is a model #DW80F600UTS/AA. It shows no error code, but runs on wash, then drains,then washes again. It will keep running over and over again and never go to the next stage. I have already replaced the turbidity sensor with a new one. What should I look for next?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Not sure how old, but model is in the prior paragraph

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Looking for the next thing to try and replace

Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
2/6/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 86,348
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Thanks

No problem. It sounds like you understand your washer thinks the water isn't clear which is why it keeps repeating the cycle over and over. Now you replaced the turbidity sensor which is the first step and that didn't fix the issue. Unfortuantely that means the only thing left is the main control board mounted behind the kick panel below your dishwasher. Below is a link to the control board for the model number you provided and unfortuantely it's about $110 if you wanted to replace it.

CLICK HERE for control board

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
I don’t understand what is going on here. I already paid $28. Why is PayPal asking for another $24? I just needed the answer to this one problem. I hope I am not being billed $28 per month

Please ignore the $24, that's a phone option that the site sends automatically. I didn't send that. You're not signed up for a subscription either, just this one question. Here is what I wrote again.

QUOTE:

No problem. It sounds like you understand your washer thinks the water isn't clear which is why it keeps repeating the cycle over and over. Now you replaced the turbidity sensor which is the first step and that didn't fix the issue. Unfortuantely that means the only thing left is the main control board mounted behind the kick panel below your dishwasher. Below is a link to the control board for the model number you provided and unfortuantely it's about $110 if you wanted to replace it.

CLICK HERE for control board

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Hi Tyler, got the new board in yesterday. No problem installing, but I have the same problem. What now?
Customer reply replied 2 months ago
I have not heard from anyone.
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,881
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question

If you open the door mid cycle, is the water hot and steamy?

Ask Your Own Appliance Question

Hmm, that is pretty odd. So to clarify, it fills and drains repeatedly? How long does it wash for before it drains?

Ask Your Own Appliance Question
Customer reply replied 2 months ago
I havn’t timed it, but at least 10 minutes. I need to go back to work now. I may not be able to answer you till tonight.

No worries, thank you. I will post and you can reply anytime.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Hi Kelly, I ordered the part and I don’t think it is the right one. I can’t find it anywhere on my machine. I think it may be the one that has 2 screws that hold the thermistor in. I have the unit out and have both side panels and bottom off.

See that page I attached. Does yours have the metal thermistor, the earlier sensor used?

Ask Your Own Appliance Question

Okay, so it will not have that plastic sensor. The model lookup I used did not show the serial breaker (see the Version 01 on that service manual page). I will get you the correct part number. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question

The link below is to the part you will need!

CLICK HERE

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Thanks Kelly, I’ve ordered it and sent back the wrong one.
I am sorry for the misinformation, I have marked it for future reference.
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,881
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Hi Kelly, I just replaced the temperature sensor and still have the same problem. Dishwasher runs, drains, and then fills and runs again, never going to the next cycle. Seems like it’s running the proper times. I have replaced the turbidity sensor, main board, and now the temperature sensor. Any ideas on what to do now? Thanks

Hmm, I don't understand what is happening with it since it is running for more than just a few minutes. If it was a fill error it would not run that long. The control that you replaced, was it brand new and no issues installing it. Also, no issue in the harness between the sensors and the control that you could see?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
The control was new and it was easy to install. I had double checked the turbidity sensor also, since I had the unit out, just to see if it looked clean. I'm at a loss. Maybe the new tubitity sensor is bad. Is there any way to check it. I would think the board is good, since it controls many things and I would think it be unlikely that the same problem would show up. I could be wrong.

It could be the turbidity sensor, yes. There really are only three things that would cause the issue you are having, and you replaced them all. There is no way to test the turbidity sensor, unfortunately. I do think it would be prudent to request a replacement part, though.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,881
24,881 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,348 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

24,881 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Model # ed5chqxkq03 Vacation home. Sat vacant approx. 3
Model # ed5chqxkq03 Vacation home. Sat vacant approx. 3 months. Came today, not working. Food spoiled, yada, yada. Not one issue in about 13 years. Worth fixing? Replacement would be same size. Likeli… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am trying to find out the cubic feet of an old whirlpool
i am trying to find out the cubic feet of an old whirlpool fridge. i have model and serial number but don't have physical access to the fridge currently … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washer won't start when i push the start button. Maytag
washer won't start when i push the start button JA: What's the make and model of your washing machine? And can you guesstimate how old it is? Customer: maytag centennial washer JA: Do you plan on doin… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
How to take the control panel off the Model WFW9500TC0
how to take the control panel off the Model WFW9500TC0 Whirlpool Duet Steam Washer. Is there a video or book that will tell you how … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,348 satisfied customers
Oven door locked on its own and started chaddering and wont.
oven door locked on its own and started chaddering and wont … read more
Tyler Z.
Tyler Z.
Appliance Doc
86,348 satisfied customers
My husband is very ill and is going into the hospital
My husband is very ill and is going into the hospital tomorrow. His Philips Norelco series 500 is locked. How can we unlock it? … read more
Kelly
Kelly
Appliance Technician
24,881 satisfied customers
I'm looking for help with a refrigerator. Its a Frigidaire
Hello JA: Hello. How can I help? Customer: I'm looking for help with a refrigerator JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: Its a Frigidaire Galle… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My sewing machine viking opal 690 is now sewing decorative
My sewing machine viking opal 690 is now sewing decorative stitch not on the top of my fabric but under it. I must have hit a reverse of some kind. How do I fix it? … read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
135 satisfied customers
May tag centennial won't spin; error code f2 e 1, f 0 e 2, f
May tag centennial won't spin; error code f2 e 1, f 0 e 2, f 7 e 1; lid lock opening when placed to spin drain with no spinning happening. Thoughts?? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Light on dishwasher door usually when in use, was red and
Light on dishwasher door usually white when in use, was red and some smoke … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
Our oven locked and displayed e2 f3. It's approximately 10
It's approximately 10 years old we think. Model rbs305prb00 we think. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My washing machine wont cycle. it washes rinses etc. but i
my washing machine wont cycle. it washes rinses etc. but i have to move the dial by hand … read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
My ge front load 2.2 is not getting the water out of my
My ge front load 2.2 is not getting the water out of my clothes load. … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I have an Electolux mod. # EIFLS60LT1. It is 8 mo. old. When
I have an Electolux mod. # EIFLS60LT1. It is 8 mo. old. When I push start/pause button nothing happens. The panel will light up by rotating selector knob, but again when pushing start either nothing h… read more
Ray
Ray
Appliance Repair Technician
High School or GED
230 satisfied customers
I have an LGA30AW dryer that makes. Rumbling sound after
I have an LGA30AW dryer that makes. Rumbling sound after running about 20 minutes. The rollers are good, I replaced the belt because it appeared to be shaking when making the noice, but that didn't fi… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
My lights are blinking it's just the towels, delicates,
my lights are blinking it's just the towels, delicates, bulky/sheets, damp beep and the timer … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,768 satisfied customers
I am trying to use my built in whirlpool electric oven's
I am trying to use my built in whirlpool electric oven's broil features. Every time I push broil, then start, the oven locks up and i can't open the door to check while I cook. Is there some secret I … read more
Kelly
Kelly
Appliance Technician
24,881 satisfied customers
Frozen food thawing out in ge profile freezer some ice has
frozen food thawing out in ge profile freezer some ice has formed inside … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x