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I have a Samsung Electric dryer that when I Program it and…

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Hi I have a Samsung...
Hi I have a Samsung Electric dryer that when I Program it and press the start button it doesn’t start all that happens is the first two icons on the second row down flash, the shirt and the arrow, and then it turns off.It’s model # is DV48H7400E
Submitted: 14 days ago.Category: Appliance
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Answered in 21 minutes by:
2/6/2018
Appliance Technician: Kelly, Appliance Technician replied 14 days ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,200
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 14 days ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Appliance Technician: Kelly, Appliance Technician replied 14 days ago
  1. When you start it, do you hear a click from the control area, even though it does not start?
  2. Does the time display count down at all before it shuts off?
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Customer reply replied 14 days ago
I just stepped out of the house to pick up some eggs. Give me 10 minutes and I’ll be back home.
Appliance Technician: Kelly, Appliance Technician replied 14 days ago

Sure, no worries. Post back when you can....

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Customer reply replied 14 days ago
No click and no count down
Customer reply replied 14 days ago
Wait. It does count down
Appliance Technician: Kelly, Appliance Technician replied 14 days ago

This is a common problem but one that is easily corrected. Please allow me just a few minutes to prepare some information for you, thank you!

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Customer reply replied 14 days ago
Sure
Appliance Technician: Kelly, Appliance Technician replied 14 days ago

The thermal fuse has opened and will need to be replaced. This will require complete disassembly to access and replace.

If you are able to perform disassembly, please let me know and I can get you exact information.

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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Customer reply replied 14 days ago
Cool! I feel confident enough to tackle this task. But I will need to pick it up in the morning as I have a meeting to attend to. Can we do that?
Appliance Technician: Kelly, Appliance Technician replied 14 days ago

Sure, I will send you all the information you need for you to view at your leisure!

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Customer reply replied 14 days ago
Perfect. Thank you!
Appliance Technician: Kelly, Appliance Technician replied 14 days ago

The complete service manual may be downloaded below!

CLICK HERE

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Customer reply replied 13 days ago
Hi Kelly, looks like it will take a little while. I’ll let yo know how it goes when I finish. Which is looking like I won’t get to it till Monday.
Appliance Technician: Kelly, Appliance Technician replied 13 days ago

Thank you.

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Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,200
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