Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a whirlpool fridge in my new motor home Model

I have a whirlpool...

I have a whirlpool fridge in my new motor home Model WRF560SMYM05 Type 20FADBM. 2 door Fridge over Freezer.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Mfg date 08 - 16 water drips onto the floor every couple of days. The unit leans out at the top about 3/4 of an inch more than the bottom of the unit.

Contractor's Assistant: Do you plan on doing the work yourself?

NO I plan to have the dealer level the unit. My question is with the unit so far out of level could this be causing the water to collect in the bottom of the freezer?

Contractor's Assistant: Anything else we should know to help you best?

Moisture seems to be visible at the vents in the rear of the freezer

Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
1/22/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,751
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question

That is a blocked defrost drain line in the freezer, you need to remove the items in the freezer section. Once they are all out remove the back panel INSIDE the freezer to get at the evaporator and Defrost Drain pan under the evaporator. You will see it is all iced over. You need to melt all the ice and that will expose a DRAIN HOLE towards the middle of the drain pan under the evaporator. Clear that out with a steamer, hot water with a turkey baster or compressed air Make sure the drain is working by pouring a half cup of really hot water down it and it should drain nice and fast If so put the unit back together and it will be all fixed!

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,751
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 6 months ago
You don't think the unit being out of level is part of the problem
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,751
18,751 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whirlpool Fridge/Freezer model WRB329LFBM00 it is 3
I have a Whirlpool Fridge/Freezer model WRB329LFBM00 it is 3 years old. It is leaking water from the base. We have cleaned the dust out from the coils near the floor and from the vent in the lower bac… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Every few days our bottom freezer Amana refrigerator leaks
Every few days our bottom freezer Amana refrigerator leaks water on the floor. It has no ice maker. There is ice buildup in the bottom of the freezer portion. The owners manual ha NO information about… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
KBLS20EVMS5 Water leaking out of the freezer compartment on
KBLS20EVMS5 Water leaking out of the freezer compartment on to the floor. Purchased 2 years ago no problems until now. Water is trickling out of vent slots at the bottom of the rear wall of the freeze… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
Hi, Ive got a 3 year old Wirlpool EB9FVBW refrigerator with
Hi, I've got a 3 year old Wirlpool EB9FVBW refrigerator with freezer drawer on the bottom. When weather gets humid it is often dripping water on the floor, likely the result of defrosting cycle. (I've… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Gday , we have a WRM4300WB-R refrigerator ( all fridge) and
G'day , we have a WRM4300WB-R refrigerator ( all fridge) and water sometimes leaks onto the floor . It appears to be coming from the vents behind the bottom crisper 30 to 40 cms from the floor of the … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
why is my bottom freezer in my whirlpool refrigerator leaking?
why is my bottom freezer in my whirlpool refrigerator leaking? water is dripping from left side back of freezer inside,then it pools on bottom of freezer and freezes. every few days it leaks onto floo… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
My Electrolux model FRT18L4JW3 is dripping water from under
My Electrolux model FRT18L4JW3 is dripping water from under the freezer comparment, onto the shelves in the refrigerator compartment. It then drips down under the crisper draws at the bottom of the fr… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Whirlpool Gold model GX5SHDXVD03 bottom freezer (purchased
Whirlpool Gold model GX5SHDXVD03 bottom freezer (purchased 3/16/11). Approx 6 months ago ice started forming in the rear bottom of the freezer compartment. Eventually the ice completely covers the bot… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Top mount refrigerator model # XXXXX mfg date 08/99, type C18TF
Top mount refrigerator model # XXXXX mfg date 08/99, type C18TFA99 Significant water collecting on the floof, under the crosiers.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a whirlpool freezerator model# XXXXX - I keep
I have a whirlpool freezerator model# XXXXX - I keep the top section refigerator and the bottom freezer - I continually get water dripping from the top down into the freezer - not just a little - the … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a bottom freezer refrig. there is water coming from
I have a bottom freezer refrig. there is water coming from the bottom of the fan in the rear of freezer and dripping on to botttom of freezer and then freezing on the bottom of freezer. Water also dri… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
How shouls one check the self-defrost system on a Whirlpool
How shouls one check the self-defrost system on a Whirlpool EHT171TKNR3 fridge?Seems to defrost fine, but collects moisture inside bottom of the fridge compartment instead of draining to the pan under… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
My Fridgidaire refrigerator (Professional Series) is leaking
My Fridgidaire refrigerator (Professional Series) is leaking brownish water on the bottom right outside onto the floor. Suggestions?… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a whirlpool Model ET1CHXKB05, Serial No. E33439335 refridgerator
I have a whirlpool Model ET1CHXKB05, Serial No. E33439335 refridgerator in a rental unit. Manufacture date is 08/05. Suddenly about a week ago, with no change in usage or settings, it started collecti… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
i have a GE Profile refrigerator with the freezer on the bottom
i have a GE Profile refrigerator with the freezer on the bottom and I am getting water below my vegetable tray in the refrig and also water on the floor near front of unit… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
There is too much moisture inside. Dripping down the inside.
There is too much moisture inside. Dripping down the inside. Pooling on the bottom. I do not open the door too often or keep it opened too long… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Kenmore Coldspot Model(NNN) NNN-NNNNManufactured 7-95 No pan
Kenmore Coldspot Model(NNN) NNN-NNNNManufactured 7-95 No pan under left side of fridge. Ice maker not hooked up. Water leaks onto shelves, collects on bottom of fridge and overflows. Sometimes freezes… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a 10 yr old Inglis refrigerator, model 1it186300. It
I have a 10 yr old Inglis refrigerator, model 1it186300. It has recently started to drip water from the freezer down into the fridge. I've cleaned the freezer, there's no frost/ice build up that I can… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x