Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Maytag Model # MFI2569YEM0 Side By Side ref. and…

I have a Maytag...

I have a Maytag Model # MFI2569YEM0 Side By Side ref. and bottom freezer. I came home today and noticed the ice and water dispensers not functioning then noticed no display. If I push any button on the display the lights come on. when releasing the button the screen goes blank again. the inside light on the refridgerator comes on but haven't heard the compressor come on yet. Is there a reset for this model or is it a more serious problem

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

6 years Model # MFI2569YEM0

Contractor's Assistant: Do you plan on doing the work yourself?

Possibly

Contractor's Assistant: Anything else we should know to help you best?

Nothing now. thanks

Show More
Show Less
Ask Your Own Appliance Question
Answered in 47 minutes by:
1/22/2018
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,216
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your Maytag refrigerator. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

Ask Your Own Appliance Question

I'm sure you'd like to get your refrigerator up and running soon! Unfortunately this is one of the more commons ways for this refrigerator to fail. The problem is that the main control board on the back of the refrigerator behind the 8" x 8" access panel has failed and needs to be replaced. You can try to reset the issue by unplugging the refrigerator for 5 minutes but that rarely resets the issue. If it won't reset, then below is a link to the board as well as instructions on how to program the new board since you'll need to do this. Here is the part number: W10312695

You can get it on Amazon.com here: http://a.co/f63BedS

Programming instructions come with the board.

- PLEASE rate my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Thank you for your response.

You're welcome.

Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,216
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Replaced the motherboard
Was this answer helpful?
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,216
1,216 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Hello, I have a GE bottom freezer refrigerator, Model GFSS6KKXASS
Hello, I have a GE bottom freezer refrigerator, Model GFSS6KKXASS and I'm getting water pooling up under the produce slid out bins. At first I thought it was related to the in-door water dispenser but… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a Kenmore bottom mount refrigerator, model 795.710
We have a Kenmore bottom mount refrigerator, model 795.710 (French doors, bottom freezer). Water dispenser has gradually slowed to a trickle. Replaced filter, no improvement. Suggestions?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The water dispenser is dripping and won't stop. I turned the
The water dispenser is dripping and won't stop. I turned the water off and still dripping HELP! … read more
lm0494
lm0494
7 satisfied customers
GE Profile Water Dispenser model # GXCF35GBS is not
GE Profile Water Dispenser model # GXCF35GBS is not available. I need thr Water Collar PROBE that will fit. I will Purchase the water coller if it has the probe. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
Water is collecting under bottom freezer panel, freezing and
Water is collecting under bottom freezer panel, freezing and dripping into refrigerator. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Whirlpool refrigerator water dispenser not working after
whirlpool refrigerator water dispenser not working after turning main water source off and on again … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
Ice and water dispenser in door not working. Shows no
Ice and water dispenser in door not working. Shows no selection lights, and door continuously opens and closes … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water in bottom freezer drawer. Its a maytag with bottom
water in bottom freezer drawer JA: What's the make and model? And have you checked the settings recently? Customer: yes its a maytag with bottom freezer JA: Do you plan on doing the work yourself? Cus… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
The control panel for ice and cold water dispensing on my
The control panel for ice and cold water dispensing on my Fridgidaire refrigerator stopped working. Can you give me an estimate on repair costs? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a refrigerator with an ice and water dispenser on the
I have a refrigerator with an ice and water dispenser on the front. Model number is ***** serial number F14504430. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a GE profile refrigerator with bottom freezer. There
i have a GE profile refrigerator with bottom freezer. There are two crisper trays covered with a full sheet of glass. It is hard to clean thoroughly. … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,591 satisfied customers
The Ice dispenser will not work. The water dispenser is
The Ice dispenser will not work. The water dispenser is working. There is no water coming out of the water supply to the ice maker. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
KitchenAid Counter depth fridge, bottom freezer. Serial #
KitchenAid Counter depth fridge, bottom freezer. Serial # K12446872 Model # KFIS20XVMS Freezer frosts up ,water drips onto floor in front of refrigerator and water dispenser only dispenses water at a … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My water dispenser stopped working with the old filter in
My water dispenser stopped working with the old filter in place. I replaced the filter with a new one from the dealer to ensure I had the right product. The water dispenser still does not work, but it… read more
Ray
Ray
Appliance Repair Technician
High School or GED
324 satisfied customers
The water dispenser on my refridgerator is not dispensing
The water dispenser on my refridgerator is not dispensing water. Ice and everything else works. Thank u! … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Maytag refrigerator is not cooling ; bottom freezer is
maytag refrigerator is not cooling ; bottom freezer is freezing but the top unit is not cooling … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
Maytag refrigerator is not cooling ; bottom freezer is
maytag refrigerator is not cooling ; bottom freezer is freezing but the top unit is not cooling … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The water dispenser drips. A year. Not severe, just
a year. Not severe, just annoying. there is always a puddle in the tray. … read more
canuck the pro
canuck the pro
253 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x