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Freezer works great but Frig isn't getting cold. Cleaned…

Customer Question
Freezer works great but...

Freezer works great but Frig isn't getting cold. Cleaned fins, and back at compressor. Fan there works great. Small fan in freezer, to blow into frig, does not work. Circuit board in frig looks good. I think the fan must be bad, of circuit board controlling it.

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Settings are fine. Frig had an ice buildup, but I defrosted everything. Model # MITXEGMYWO1, Serial # VS32987961

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

That's it. Thank you!

Submitted: 6 months ago.Category: Appliance
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Answered in 1 minute by:
1/20/2018
Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,236
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 6 months ago

So let's start by explaining the possibilities for your symptoms. This means that you either have a defrost problem or the fan inside the freezer behind the back panel isn't running and needs to be replaced. Pull everything out of the freezer and remove the back panel. If the fan isn't running then replace it. If there is a lot of frost build up, then use a hair dryer to thaw it all out. You will then need to test continuity through the defrost heater and defrost thermostat. The defrost heater runs along the bottom of the silver coils and the defrost thermostat is the 1" round device clipped onto the top of the silver coils. If either part doesn't have continuity, you need to replace it or it stops the unit from thawing on it's own.

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