Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I'm working on a top load whirlpool washer model Number

I'm working on a top...
I'm working on a top load whirlpool washer model Number WTW57ESVW0. I bypass the lid switch and see that the top agitator is a little weak the agitator dogs are replaced. The bottom agitator seems to be working fine it's going back-and-forth. What else can make the top agitator not go back-and-forth as strong. The washer works perfect on spin cycle.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 28 minutes by:
1/19/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,688
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

Do you mean that you have in fact replaced the agitator dogs?

And what exactly do you mean by the top agitator is WEAK?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
The top agitator was barely moving back and forth like if the dog agitators needed to be replaced. When I went to look at the dog agitators they look good. I replace them anyway, and the top agitator is moving back-and-forth slowly. If the bottom agitator is weak and I can put my hand to stop it with that be a warn transmission?
Customer reply replied 4 months ago
I am just trying to disapprove or verify the condition of the transmission in agitation. The owner says that it is making a loud noise I did not verify and said that a pair of pants got stuck underneath the agitator at one time.
Customer reply replied 4 months ago
Sorry, the owner said that a pair of pants got stuck underneath the agitator.

Yes if you can grab the lower part of the agitator and stop it then you would be looking at a gearcase /transmission issue.

If you can grab the top of the agitator and stop it from turning then you`re looking at a new agitator since you have already replaced the dogs.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Thank you for the information. I am going back out there on Saturday can I try to contact you if I have anymore questions.
Customer reply replied 4 months ago
Send over the stars so I can rate you.

ok no problem at all .

Thank you .

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,688
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Hi, yes I went back out there and put it on heavy duty cycle and was able to hold the bottom agitator still yet you can hear the transmission moving or humming. The grooves on bottom agitator do not look worn. If the timer was stuck on gentle cycle would I be able to hold the bottom of the agitator still? I can rate you on this question.
Customer reply replied 4 months ago
Actually this washer has hand wash and delicate that should have a gentle agitation right.

In NO cycle during an agitation mode should you be able to hold the bottom portion of the agitator .

That would mean you`re lookin at having to replace the gearcase /transmission.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Ok

No problem ,I would recommend they replace the part , due to SAVE THIS WASHER AT ALL COST, They will not find a new one that washes this good.

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,688
12,688 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
W e have a new Bosch 800 seriesand have a loose part, #
W e have a new Bosch 800 seriesand have a loose part, # PP-TD20. Dont know where it goes … read more
Dales-Electronic
Dales-Electronic
1,044 satisfied customers
I have a whirlpool built in oven that locked and does not
I have a whirlpool built in oven that locked and does not have power after self-cleaning. I have replaced two thermal fuses and it still will not power on… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
I have a 42” built in Kitchenaid refrigerator that isn't
Hi, I have a 42” built in Kitchenaid refrigerator that isn't cooling. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
Maytag Refrigerator Model MF12568AES Ice maker stopped
Maytag Refrigerator Model MF12568AES Ice maker stopped working. Water dispenses fine. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
My Atwood gas electricity refrigerator He601 or He801 will
My Atwood gas electricity refrigerator He601 or He801 will not work on electricity it will work on gas as long as it is plugged in and when you unplug it it goes off … read more
Cummins Power
Cummins Power
RV Service Tech
Vocational, Technical or Trade Scho
30 satisfied customers
I have a Frigidaire refrigerator Model # GLRT83TESD. The
I have a Frigidaire refrigerator Model # GLRT83TESD. The food door does not close properly. I can press the door tight and it holds for a few seconds but then pops open a half inch. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
Range: I have a Viking commercial gas range. The four
range: I have a Viking commercial gas range. The four burners, and the stove light and work properly. However the Viking griddle does not. When I turn the griddle on, the igniter glows and will glow f… read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
23 satisfied customers
Where is the thermal fuse on a Kenmore Elite Model
Where is the thermal fuse on a Kenmore Elite Model 66512773K312? I have to panel unscrewed from the door, I see a control board, but I do not see a thermal fuse as some of the online videos show. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
322 satisfied customers
Whirlpool Gold refrigerator model GX5FHTXVY06 not cooling on
Whirlpool Gold refrigerator model GX5FHTXVY06 not cooling on top. Freezer seems ok. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,688 satisfied customers
My Maytag washer is not responding after becoming
My Maytag washer is not responding after becoming unbalanced. I unplugged it but that did not help. What do I need to do? I removed the wet clothes and there is water in the tub. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,688 satisfied customers
My dishwasher has 2 inches of water in it. I have removed
My dishwasher has 2 inches of water in it. I have removed the filter which was rather dirty and cleaned it. Can I now run it to get it drained? Our sinks drain well so there is not a clogged line. I'm… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Whirlpool WED95HEX20 dryer. Board W10249825 went
I have a Whirlpool WED95HEX20 dryer. Board W10249825 went bad. The replacement board is w10845086 but this part has 1 connecter different than the old part and the wiring harness does not fit. Whirlpo… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,688 satisfied customers
Pleb30t9fcc Frigidaire Oven - Temp displayed on control
pleb30t9fcc Frigidaire Oven - Temp displayed on control panel differs from actual temp inside oven. The delta is higher at 200 degrees than at 400 degrees so I am thinking it is not simply a calibrati… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I just attached the ice maker (today) to my one-year-old
I just attached the ice maker (today) to my one-year-old Kenmore French Door Bottom Freezer. Every 20 minutes or so it makes a very loud buzzing sound. What could be causing this? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,945 satisfied customers
I need to know the part number for a burner element for my
I need to know the part number for a burner element for my GE Stove (model number JPB70B0K4bb)... I keep running into "that model doesn't exist, but I have a picture to show this 10 year old model is … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
We have a KDPE234GPS0 dishwasher that's leaving water in the
We have a KDPE234GPS0 dishwasher that's leaving water in the bottom. Is this a result of the filters being dirty,and if so, how do we remove themfor cleaning? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a problem with my Whirlpool refrigerator not cooling,
I have a problem with my Whirlpool refrigerator not cooling, it has power, the lights are on but no sound from the frigerator … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a GE profile microwave Model JEM31BF001. It has been
I have a GE profile microwave Model JEM31BF001. It has been working fine for years and suddenly the panel went blank I cannot get any lights on the panel at all. I have tired to push the 'clear/off' b… read more
Billy Olenick
Billy Olenick
Major appliance repair tech
184 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x