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KENMORE WALL oven model #911.47719201 lock on light comes on…

KENMORE WALL oven...

KENMORE WALL oven model #911.47719201 lock on light comes on no matter whitch button we push. can't figure out how to unlock controls. HELP

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

ABOUT 10 TO 12 YEARS THE MODEL # IS THE ONLY INFO i HAVE

Contractor's Assistant: Do you plan on doing the work yourself?

YES

Contractor's Assistant: Anything else we should know to help you best?

NOT THAT I KNOW OF. JUST NEED TO *****

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Answered in 1 minute by:
1/19/2018
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Sorry you are having trouble with your oven . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Press and hold down the hour and min down pads at the same time for 3 seconds. That should unlock your oven control. Thanks.

- PLEASE rate my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

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Customer reply replied 6 months ago
Thanks that did it. Can't find our manul.i'm sure it's in thare.

You're welcome!

Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
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Please rate my service before you leave today. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. By giving me a rating of 4 or 5 stars at the TOP RIGHT of your screen I will provide free follow up questions for this appliance after this session. I am not always online, but answer questions as soon as I see them. So if you don't get an answer right away, don't worry, I log on daily to respond to questions. Thank you.

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Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
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Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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