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The detergent dispenser on my GE Adora dishwasher won't open…

Customer Question
The detergent dispenser on...

The detergent dispenser on my GE Adora dishwasher won't open during cycle, but I can open manually when it's not in use. I tried the electronic reset suggested online. Doesn't do it. It's only a year old, but has quite a build up of detergent on the door itself. Should I try dishwasher magic? Any other suggestions before having someone come in? Thanks.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

GE Adora, purchased from Home Depot in November 2016. A year old.

Contractor's Assistant: Do you plan on doing the work yourself?

I just want to know if there's a fix I can try before calling a technician.

Contractor's Assistant: Anything else we should know to help you best?

Please read my original question.

Submitted: 4 months ago.Category: Appliance
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Answered in 5 hours by:
1/18/2018
Appliance Technician: Webb-Guy, Handyman replied 4 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,048
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 4 months ago
I used Dishwasher Magic and it now seems to be working. Thanks.
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

I ​am glad to hear that you are up and running in the event that the problem comes back please feel free to follow up with me on here.

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Customer reply replied 4 months ago
Thanks. How do I get my $5 back?
Appliance Technician: Webb-Guy, Handyman replied 4 months ago

I ​have already submitted you for a refund. So someone should be taking care of that shortly.

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John
John, Home Appliance Technician
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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