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On my Samsung electric range, the display went out so no…

Customer Question
On my Samsung electric...

On my Samsung electric range, the display went out so no oven control. cook top is working fine

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

A year old

Contractor's Assistant: Do you plan on doing the work yourself?

NE59K3310SS/AA

Contractor's Assistant: Anything else we should know to help you best?

I would like to avoid a service call if possible...I live way out in the toolies and they usually charge extra

Submitted: 7 months ago.Category: Appliance
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Answered in 5 hours by:
1/18/2018
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,434
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 6 months ago
what do you think is wrong?
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

mo​re then likely your oven control board has died. Have you tried unplugging the appliance for 5 minutes to do a hard reset yet?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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