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Microwave Model WMH53520AH-1 is malfunctioning. Oven will…

Microwave Model WMH53520AH-1 is...

Microwave Model WMH53520AH-1 is malfunctioning . Oven will not operate. Not sure what step to take.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

Purchased 9/25/14 Model number as provided above

Contractor's Assistant: Do you plan on doing the work yourself?

I will give it a try. Oven has worked intermittently . Worked last evening. Now has stopped again.

Contractor's Assistant: Anything else we should know to help you best?

When I press start, it states "oven/close door" There is a small "picture" under the statement . I am wondering if filter change is needed or something like that

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Answered in 1 minute by:
1/15/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,318
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Unfortunately for you, this issue didn't happen in the first year like many of these units where it would be covered under warranty. It's a well known problem and Kitchen Aid had a lot of these units that failed in this manner recently. There are 3 door switches for safety reasons and the middle door switch with 3 terminals on it is failing which is why it tells you to close the door on the screen and refuses to run. This door switch wasn't durable enough from the factory so the switch has been re-designed to handle more electricity. Either way, the switch will need to be replaced and below is a link to the switch for your model.

CLICK HERE for door switch

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Customer reply replied 7 months ago
Is this something that I will need a technician for or is it a simple application to install a new switch?

I guess that depends on how handy you are, but if you're handy you can replace the part yourself. Below is a video on how to replace it yourself.

CLICK HERE for video

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,318
Experience: 9+ years being an appliance technician with factory training.
Verified
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