Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Microwave Model WMH53520AH-1 is malfunctioning. Oven will…

Microwave Model WMH53520AH-1 is...

Microwave Model WMH53520AH-1 is malfunctioning . Oven will not operate. Not sure what step to take.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

Purchased 9/25/14 Model number as provided above

Contractor's Assistant: Do you plan on doing the work yourself?

I will give it a try. Oven has worked intermittently . Worked last evening. Now has stopped again.

Contractor's Assistant: Anything else we should know to help you best?

When I press start, it states "oven/close door" There is a small "picture" under the statement . I am wondering if filter change is needed or something like that

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
1/15/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,020
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Unfortunately for you, this issue didn't happen in the first year like many of these units where it would be covered under warranty. It's a well known problem and Kitchen Aid had a lot of these units that failed in this manner recently. There are 3 door switches for safety reasons and the middle door switch with 3 terminals on it is failing which is why it tells you to close the door on the screen and refuses to run. This door switch wasn't durable enough from the factory so the switch has been re-designed to handle more electricity. Either way, the switch will need to be replaced and below is a link to the switch for your model.

CLICK HERE for door switch

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Is this something that I will need a technician for or is it a simple application to install a new switch?

I guess that depends on how handy you are, but if you're handy you can replace the part yourself. Below is a video on how to replace it yourself.

CLICK HERE for video

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,020
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,020
87,020 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,020 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I moved my fridge to a new place, and plugged it in three
Hi there, I moved my fridge to a new place, and plugged it in three days ago. It doesn't seem to be cooling down. Is there something I should be doing differently? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
I have a whirlpool dishwasher Wdf510paysa. The lights come
I have a whirlpool dishwasher Wdf510paysa. The lights come on but will not start the cycle. Last week I could bump the control panel and it would start. Now nothing. Any suggestions? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,921 satisfied customers
I need an operating manual for the Bosch Super Silence 42
I need an operating manual for the Bosch Super Silence 42 dba. Could you point me in that direction please? I have bought a home with this appliance but no manual. Thank you. … read more
Rusty S
Rusty S
Technician
187 satisfied customers
I have an old Frigadare freezer and recently discovered
I have an old Frigadare freezer and recently discovered icicles in the upper part on the right side. Also the message "door ajar" on the door. … read more
Rusty S
Rusty S
Technician
187 satisfied customers
Wall oven hblp451luc/02 will not turn on. There was a power
Wall oven hblp451luc/02 will not turn on. There was a power dip. Checked circuit breaker and is ok. Leave breaker off? How llong? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
41 satisfied customers
We need to replace our GE Microwave but don't know where. It
we need to replace our GE Microwave but don't know where … read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
The washer has a burning rubber smell,what could it be?
The washer has a burning rubber smell,what could it be? … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
I have a kitchen aid oven and it turns on, but shots off
I have a kitchen aid oven and it turns on, but shots off after a little while before it reaches temperature and then we have to start all over again... … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
SAME PROBLEM EXISTS FROM LAST WEEK BURNER LIGHTS AND STAYS
KELLEY SAME PROBLEM EXISTS FROM LAST WEEK BURNER LIGHTS AND STAYS LITE FOR 30 SECONDS THEN GOES OUT. THE COILS CK OUT WITH CONTINUITY WITH OHM METER… read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I live in Canada and would like to know where I can get a
I live in Canada and would like to know where I can get a replacement for my Oven bulb which is an OSRAM 64405 … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I have a Miele T1526 and it has a burning smell, any ideas.
I have a Miele T1526 and it has a burning smell, any ideas … read more
Rusty S
Rusty S
Technician
187 satisfied customers
I used my self clean oven feature today and now my
I used my self clean oven feature today and now my convection fan won't work … read more
Rusty S
Rusty S
Technician
187 satisfied customers
Our GE right height washer makes a terrible loud clunking
Our GE right height washer makes a terrible loud clunking sound as though the drum is banging against the sides just prior to pumping water out. It has been this way since day one. Can you tell me wha… read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
11 satisfied customers
Maytag series 2000. Have two codes f2 ande3. Maybe. Can not
maytag series 2000 JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model? Customer: have two codes f2 ande3 JA: Do you plan on doing the work yourself? Customer: … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
On my Maytag. On my Gemini Advanced Cooking System, I just
On my Gemini Advanced Cooking System, I just cleaned my oven and I get a message "F9-2" May be 14 years old! … read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
Washing machine: Yes. How to reset the washer. Bravos mct
Bravos mct maytag. Started the cycle. Put the lid up to stop the wash to get more clothes. Came back and it was making a grinding nose … read more
Ray
Ray
Appliance Repair Technician
High School or GED
315 satisfied customers
Washer: I have a wp cabrio washer. Will not change cycles. I
washer: I have a wp cabrio washer. Will not change cycles. I performed above dx tests and all light up on panel but wash. What does this mean? Can I fix it? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The thermostat on my oven needs to be replaced The oven was
The thermostat on my oven needs to be replaced The oven was installed in 1960 Serial No. 148098 Cat.No. WO-18ARG 3.9 Kilowatt Can you help me? … read more
David Bowden
David Bowden
Owner
839 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x