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My LG washer earlier displayed the OE error message. I

cleared the drain pump filter...
My LG washer earlier displayed the OE error message. I cleared the drain pump filter and checked for kinks in the drain hose. When I start the washer now everything turns on. However whenever I try to start any cycle, I hear the drain pump start to hum and then nothing happens. No water goes into the drum and the time remaining stays constant.
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Answered in 35 minutes by:
1/15/2018
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Is there still water in the unit?

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Customer reply replied 7 months ago
No

OK can you remove the top to get at the pressure tube?

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Customer reply replied 7 months ago
That will probably take awhile for me to do

OK if you can get to it remove the tube from the pressure sensor and start it and see if it acts the same or not.

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Customer reply replied 7 months ago
Would I be able to get back to you about this tomorrow?

Yes of course!

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Customer reply replied 7 months ago
Ok great! It’s getting late and I can see this taking an hour or two

No problem

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Customer reply replied 7 months ago
I just reply to this same message box tomorrow? Same cost and everything?

Yes just reply here tomorrow, no need to reply back now.

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Customer reply replied 7 months ago
I have the top off but am not sure what the pressure tube looks like

Do you see the 1/4" rubber tube to the pressure sensor?

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Customer reply replied 7 months ago
I actually just found out that I’m still under warranty so I’m going to get this worked on by a lg technician

OK sounds good!

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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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