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2016 microwave can not remove screen message LOCK.

Customer Question
2016 microwave can...

2016 microwave can not remove screen message LOCK

Contractor's Assistant: Just to clarify, what device or product are you trying to access?

Panasonicic microwave how to restore operation

Contractor's Assistant: What's the brand and model of your product?

Panasonicic model sd9655

Contractor's Assistant: What have you tried so far?

Tried all buttons

Contractor's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Nothing except we had shert power outage in psst day

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
1/15/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

First try to unplug the unit or shut the breaker off to the unit for 2 full minutes to reset all the controls on it. See if that changes the condition and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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