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Our Kenmore dishwasher won't start. The Lock on light is…

Customer Question
Our Kenmore dishwasher won't...

Our Kenmore dishwasher won't start. The Lock on light is lite red.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

I would say 6+ years

Contractor's Assistant: Do you plan on doing the work yourself?

I hope I don't need to do anything. Earlier my wife was starting to wash the dishes and then I noticed the green light was on but nothing washed

Contractor's Assistant: Anything else we should know to help you best?

The green light is off and the lock on light is now lite.

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
1/14/2018
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Do you have a full model number located on a sticker around the front frame of the TUB (not the door itself) and can be seen if you open the door so that I can better assist you?

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Customer reply replied 7 months ago
One moment and I will get it
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

ok thank you.

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Customer reply replied 7 months ago
Never mind, I got it to start. I had to hold the heat/dry button for 4 seconds and now it runs. Thanks
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