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Washing machine won't start. Flashes F-28. I followed

Customer Question
Washing machine won't start...

Washing machine won't start. Flashes F-28. I followed instructions in manual but can't start it. Would umplugging and replugging in help?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It's a Whiirlpool. I need to check model, hold on.

Contractor's Assistant: Do you plan on doing the work yourself?

Duet Sport, do you need the actual model number? If it's just pushing buttons or unplugging, I can do that. Otherwise, no.

Contractor's Assistant: Anything else we should know to help you best?

Like what?

Submitted: 7 months ago.Category: Appliance
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Answered in 28 minutes by:
1/13/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,752
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Do you have the model number off the unit?

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Customer reply replied 7 months ago
WFW8400TW00
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

That is a serial communication code, you often will need a new CCU board to fix that issue. First try to unplug the unit or shut the breaker off to the unit for 2 full minutes to reset all the controls on it. See if that changes the condition if not you need to replace this part on the unit. Remove the top and iot is the board off to the right hand side. See part link below, check the wiring from the CCU board to the MCU board below if that is good I would change out this part here. Sometimes the MCU fails but you can pop it out of the casing and inspect it for any burn spots on the backside just to be sure it is good.

CLICK HERE PART

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