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Nothing in our KitchenAid gas oven will work. The light, fan…

Customer Question
Nothing in our KitchenAid...

Nothing in our KitchenAid gas oven will work. The light, fan and oven burner won't work. We have tried reseting the control lock and resetting the circuit breaker. The stove top does work

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Eight years old

Contractor's Assistant: Do you plan on doing the work yourself?

If it is simple

Contractor's Assistant: Anything else we should know to help you best?

My wife said she cleaned the stove top with baking soda last time we used it

Submitted: 7 months ago.Category: Appliance
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Customer reply replied 7 months ago
model# *****s/n: XU4607495
Answered in 1 day by:
1/14/2018
Appliance Technician: Kelly, Appliance Technician replied 7 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,108
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 7 months ago

Number 37 at the link below is a thermal fuse. I suspect that part has opened. Was the oven self cleaned prior to this failure?

CLICK HERE

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Customer reply replied 7 months ago
Hello Kelly,The oven was not cleaned with in the last 12 month.Can you access this part from the front of the oven of model KGRS807SSS00?
Appliance Technician: Kelly, Appliance Technician replied 7 months ago

No, the appliance must be pulled out and the rear service panel removed. If you have a meter, you can test it for continuity. Let me know what you find.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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