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Our gas /electric convection unit got wet, now probe light…

Our gas /electric convection...

Our gas /electric convection unit got wet, now probe light stays on and it only seems to want to run in convection mode, does not clear?

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

No Can,t find m maual but it is under extended warranty

Contractor's Assistant: Do you plan on doing the work yourself?

If simple enough

Contractor's Assistant: Anything else we should know to help you best?

Gas burners are fine but electric onven seems locked up. Ive preheated in convection mode and tried rebooting at circuit breaker but still showing probe

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Answered in 1 day by:
1/15/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,007
Experience: Highly accurate diagnostician with over 30 years experience!
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I suspect the control likely may have been damaged or needs to dry out. I would unplug and place a fan to blow for at least 24 hours and see what happens after. Let me know if anything changes.

May I please have your model number so I am able to provide you with accurate, model specific information?

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,007
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
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