Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have an upright freezer that is leaking water .And freezer…

I have an upright...

I have an upright freezer that is leaking water .And freezer is defrosting had to remove food .This is a G.E.model no.DID 20DPA THE.

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

G.E.DID 20DPAA THE.YES SET ON 6

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
1/12/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,323
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Do you hear the unit running like it's trying to cool or is it 100% silent?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I can hear it running and I feel cool air coming out at opening.
Customer reply replied 7 months ago
Hello Tyler,Any help would be appreciated,Thanks.

OK. So unfortunately you're going to need a technician because if the fan is running, your thermostat is telling the unit to cool, but if it's not getting cold enough either you have a freon leak or a bad compressor---neither of these things are issues you can fix yourself. It'll require a technician to check the freon pressure or replace the compressor. The cost of the compressor is about $650 to replace it and the cost to re-charge the freon is about $450 so I'm not sure it's worth fixing or not, but those are the possibilities that would cause your problem.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,323
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,323
89,323 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,323 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I bought my upright freezer at Sears. Can you tell me what
Hi my name is ***** ***** I bought my upright freezer at Sears. Can you tell me what is the right temp on the freezer? We had put it in4 then 6 and it is not freezing my food. Can you help me. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have an upright Frigidaire SS Commercial Freezer and it is
I have an upright Frigidaire SS Commercial Freezer and it is only blowing 50 degree air and all my food is defrosting. I have turned it off and let it set and then turned it back on and it still only … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My Upright Frigidaire Freezer has been leaking water all over
My Upright Frigidaire Freezer has been leaking water all over my floor during operation (automatic defrost) Why might this happen? It doesn't happen constently, just every few days. The food stays fro… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,323 satisfied customers
Re: Kenmore Elite upright freezer, Model 253.28092803, s/n
Re: Kenmore Elite upright freezer, Model 253.28092803, s/n WBO4625602, purchased 12/17/10. 24 hours ago, when I opened the door I found the interior sweating and the top shelf of frozen foods beginnin… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
i HAVE AN FFU11FK1CW1 UPRIGHT FREEZER. i NOTICED THERE IS A
i HAVE AN FFU11FK1CW1 UPRIGHT FREEZER. i NOTICED THERE IS A WATER LEAK COMING FROM A COPPER LINE THAT IS WRAP IN FOAM INSULATION. The line comes out of left rear corner (underneath) comes forward then… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a Magnavox refrigerator model # XXXXX that gets
I have a Magnavox refrigerator model # XXXXX that gets cold in the freezer but not the frig… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a kitchenaid side by side Refrigerator/freezeer. The
I have a kitchenaid side by side Refrigerator/freezeer. The freezer section is very cold and ice is accumulating at the bottom of the freezer. For instance ice cream is like a rock. model# XXXXX The t… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Gibson large upright freezer, purchased in 02. I
I have a Gibson large upright freezer, purchased in '02. I don't think it has automatic defrost, because I have to defrost it every 6-8 months. I defrosted it this morning, but now the internal temp i… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
We have a upright freezer- Frigidaire 20.3 cu ft frost free-
We have a upright freezer- Frigidaire 20.3 cu ft frost free- 5 years old. I opened it two days ago and everything was half thawed. It was set on 6, I turned it to 7 (the coldest setting) it is now hov… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,323 satisfied customers
I have a Frigidaire upright freezer that is approx 11 years
I have a Frigidaire upright freezer that is approx 11 years old. Over the last 3 months it has begun to not freeze food on the door or in the front of the freezer well (ie. the food only half freezes)… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Whirlpool GT22DKXJT00 Refrigerator Freezer -25 c (set
Whirlpool GT22DKXJT00 Refrigerator: Freezer: -25 c (set at mid range, is forming frost inside) Frige: +60 f (set almost completely cold) Have cleaned the coils; checked the seals on freezer and frige,… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,323 satisfied customers
If a freezer is tilted when carrying it into the home and in
If a freezer is tilted when carrying it into the home and in the store (probably 45 degrees or less), can it leak freon? If freon leaks, can it leak into the food compartment (inside of freezer) to po… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,165 satisfied customers
I have a Frigidaire upright freezer we purchased in 1990.
I have a Frigidaire upright freezer we purchased in 1990. I defrosted it Saturday 1/30/10 by shutting it off and allowing the ice to melt off the shelves, etc. After it was fulled defrosted and wiped … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a GE model GSH22JSTA SS side by side Fridge. We were
I have a GE model GSH22JSTA SS side by side Fridge. We were away on vacation for 2 weeks, and when we got home, the fridge and freezer did not seem to be cold enough to maintain the food. Some items i… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,323 satisfied customers
My freezer has a control panel with 3 lights, green red and
My freezer has a control panel with 3 lights, green red and yellow. The green should be on all the time, but it has gone off and the red light has come on. According to the manual, if green light goes… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Kenmore upright freezer Model LFFH2067DW2-It seems
I have a Kenmore upright freezer Model LFFH2067DW2-It seems to have been in auto defrost for over 12 hours. The red and orange light are on at the bottom of the freezer. There is a vent that looks lik… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Can you please tell me why my 6 months old freezer is ...
Can you please tell me why my 6 months old freezer is frosting up at the front, its an upright one… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
I have a maytag side by side refridgerator/freezer (about 6 ...
I have a maytag side by side refridgerator/freezer (about 6 years old)... In the freezer side there is a vent in the bottom to the back that is emitting warm air and causing water to puddle in the bot… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x