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Dryer stopped 3/4 thru cycle. All lights are working, but it…

Customer Question
Dryer stopped 3/4 thru...

Dryer stopped 3/4 thru cycle. All lights are working , but it just won't start.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

No, should I try that next?

Contractor's Assistant: Do you plan on doing the work yourself?

No, this just happened. So I'm trying to find the simple solution 1st.

Contractor's Assistant: Anything else we should know to help you best?

I don't know what else to tell you, the drum will spin by hand . Could it be a belt?The error code is "HE"

Submitted: 6 months ago.Category: Appliance
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Answered in 6 hours by:
1/10/2018
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,302
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question if you are still needing help that is?

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Customer reply replied 6 months ago
I already tried cycling. I unplugged it for a few hours didn't help,did I say the error message is"he" don't know what that means.
Appliance Technician: Webb-Guy, Handyman replied 6 months ago

that is the error code for heating element. Do you happen to have a multimeter that we can test this part with?

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Appliance Technician: Webb-Guy, Handyman replied 6 months ago

I wanted to follow up with you to see if you were needing anything further?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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