Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I loaded my washer set all cycles push the start button and…

Customer Question
I loaded my washer...

I loaded my washer set all cycles push the start button and it locked up and didn't start, I cannot open the door, the lock door signal continues to flash and nothing else. can you help me?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

I will have to get it. Whirlpool Duet

Contractor's Assistant: Do you plan on doing the work yourself?

No, I want to know what is wrong.

Contractor's Assistant: Anything else we should know to help you best?

It is a little over two years old.

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 43 minutes by:
1/9/2018
Appliance Technician: Kelly, Appliance Technician replied 6 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,676
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 6 months ago

Is the drain pump running along with the door lock flashing?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,676 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have the Duet, but model unknown. Just did the three
We have the Duet, but model unknown. Just did the three button deal for the diagnostic test. Power was off for that. after pressing the three, three times, the power light comes on, but our model does… read more
Kelly
Kelly
Appliance Technician
25,676 satisfied customers
My duet washer door is on lock and I cannot get it to
My duet washer door is on lock and I cannot get it to unlock … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Bryan. My Whirlpool Elite Washer will not start. I
Hi Bryan. My Whirlpool Elite Washer will not start. I accidentally hit the power button just as it was about to start it's cycles. My manual says it is either a W10656458B or W10656459B-SP. The power … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Whirlpool duet electric dryer, control lock light is on,
whirlpool duet electric dryer, control lock light is on, tried pushing the end of cycle button, still no dice. … read more
Kelly
Kelly
Appliance Technician
25,676 satisfied customers
I have brand new Whirlpool Duet front load washer. I think I
I have brand new Whirlpool Duet front load washer. I think I messed up cycle when starting. The door is locked and "door locked" button is flashing red. Nothing else lighting up… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I select the cycle and temps etc. Then I push start. It doesnt
I select the cycle and temps etc. Then I push start. It doesn't start. all the appropriate lights that I have selected are lit and I can hear a timer or hum type sound, but the washer doesn't start. I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
whirlpool duet washer. control lock light is on and will not
whirlpool duet washer. control lock light is on and will not let you operate the machine can get to come on if you push pause/cancel and control on button at same time. it will not let you select anyt… read more
John
John
Home Appliance Technician
13,453 satisfied customers
I have a Whirlpool Duet set and the washing maching is acting
I have a Whirlpool Duet set and the washing maching is acting up. My daughter just added two garments while the normal cycle was in progress. Add a Garment was still lit. She pushed the cancel button,… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Whirlpool Front Load Duet. The door closes and all
I have a Whirlpool Front Load Duet. The door closes and all lights work. The unit will not start operating when the start buttin is pushed. No click for the door lock. Unit worked fine yesterday. Anyt… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
This is a question about a Whirlpool front load washer thats
This is a question about a Whirlpool front load washer that's three years in service. The front control panel went to "Control Lock" and won't release. Nothing seems to release it's control. The "c Ca… read more
rob clement
rob clement
service/technical manager
Vocational, Technical or Trade Scho
573 satisfied customers
I have a whirlpool duet front-loading washing machine. The
I have a whirlpool duet front-loading washing machine. The washer had 1 minute left on spin/drain cycle. I pushed pause/cancel; opened door and took out laundry. after unloading and loading the machin… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Whirlpool duet washer and when I push the control
I have a Whirlpool duet washer and when I push the control on and start buttons it does not lock and start. The red lights flash but nothing happens.… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have the Whirlpool Duet, washer and dryer. I started a cycle
I have the Whirlpool Duet, washer and dryer. I started a cycle for washing clothes with washer set at Normal, warm/cold water seting. 8 Minuets into the cycle I wanted to add a shirt. I pushed the Pau… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a whirlpool Front loading washing machine. I opened
I have a whirlpool Front loading washing machine. I opened it mid-cycle to add some clothes, and now when I press the start button, the machine turns off. I've tried unplugging it, pressing cancel twi… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a whirlpool duet dryer GEW 9200 LW that seems to be
I have a whirlpool duet dryer GEW 9200 LW that seems to be a true lemon. On our last service visit (last month) the thermo fuse was replaced. It has worked fine until last night. I went to start load … read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have Whirlpool Duet HT front loading washer MOD GHW9300PW0.
I have Whirlpool Duet HT front loading washer MOD GHW9300PW0. Control Locked LED is "ON" and I can not clear it. If I press “control on” and “Pause/Cancel” - Normal cycle comes up what was selected an… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
Our washer stopped and started flashing F21. We realize that
Our washer stopped and started flashing F21. We realize that stands for drainage problem. After checking the drain...nothing was clogging it. We did as the manual suggests and pressed Pause/Cancel twi… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have whirlpool duet front load washing machine. The Control
I have whirlpool duet front load washing machine. The Control light is on and I cannot get the washing machine to work… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x