Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

GE JVM1850SM4SS, replaced the thermo switch, GE WB27X1127,

Customer Question
GE JVM1850SM4SS, replaced the...

GE JVM1850SM4SS, replaced the thermo switch, GE WB27X1127, which brought it back to life but the turntable and exhaust fan are not working. Is it salvageable? Thanks

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

That is the exact model

Contractor's Assistant: Do you plan on doing the work yourself?

Date of manufacture was 2010

Contractor's Assistant: Anything else we should know to help you best?

Thats all I got Pearl

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 hours by:
1/10/2018
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,882
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

You likely have a problem with the main control. Does the fan never come on, even when the unit is running a heat cycle?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Fan never runs.
Turntable never runs.
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Thank you. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

With both the cooling fan and the exhaust fan not working as well as the turntable not working, the issue is indicative of a faulty control, number 14 in the diagram at the link below.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

All connections simply unplug and plug in, making for an easy repair!

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Correction, no exhaust fan, no turntable. Only.ubit cooling fan comes on with the unit
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Okay, if the exhaust was working without the cooling fan it would change the diagnosis but if the cooling fan works but not the exhaust, the issue is still with the main control, or Smart Board, as GE calls it.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Or not so smart board in this case
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Indeed! Especially at the cost of it, near a new microwave!

Ask Your Own Appliance Question
Was this answer helpful?
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,882
24,882 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

24,882 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a Best by Broan exhaust fan over our stove. A circuit
have a Best by Broan exhaust fan over our stove. A circuit breaker tripped the other day and since then the fan and the two lights on either side of the filters do not turn on. I remove the electrical… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kitchenaid 30" retractable exhaust fan. It will go
I have a Kitchenaid 30" retractable exhaust fan. It will go up but won't stay up … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool top with an exhaust fan. It blows air
I have a whirlpool cook top with an exhaust fan. It blows air instead of sucking it out. Is this a Easy fix … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Microwave (WMH53520CS) exhaust fan came on (high) while
Microwave (WMH53520CS) exhaust fan came on (high) while cooking and will not TURN off. … read more
Kelly
Kelly
Appliance Technician
24,882 satisfied customers
Microwave exhaust fan went on automatically. Can't turn it
microwave exhaust fan went on automatically. Can't turn it off even after pressing exhaust off button … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a GE Profile microwave with an exhaust fan over my
I have a GE Profile microwave with an exhaust fan over my stove. How can I clean the grease inside the exhaust fan portion? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Thermador Downdraft exhaust fan installed in a
I have a Thermador Downdraft exhaust fan installed in a kitchen island and vented to an outside wall with an exterior fan. The unit is your UCV36. All of the buttons on the side control panel function… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
When I turn on a burner on my range top, the exhaust fan
When I turn on a burner on my range top, the exhaust fan automatically goes on. Also my right front burner will not ignite. all other three do, but I have tu turn on the rear burner to get the front t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Child lock is stuck ONand the exhaust fan is constantly
child lock is stuck ONand the exhaust fan is constantly running … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
How can we disconnect automatic exhaust fan which is so loud
How can we disconnect automatic exhaust fan which is so loud in our Whirlpool WMH 53520CS-2? It is not the microwave fan but the one which comes on when boiling water on burners. … read more
Kelly
Kelly
Appliance Technician
24,882 satisfied customers
The exhaust fan on the microwave used to run when the
The exhaust fan on the microwave used to run when the microwave was running but now only runs if you turn it on by hand … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Jenn-Air cooktop with grill has exhaust fan with outside
Jenn-Air cooktop with grill has exhaust fan with outside vent. It will no … read more
Kelly
Kelly
Appliance Technician
24,882 satisfied customers
My telescoping downdraft exhaust fan(JVB37) on my GE top
My telescoping downdraft exhaust fan(JVB37) on my GE cook top stove has malfunctioned. The vent will not raise. Is someone available to advise me?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My dryer runs,heats up, but exhaust fan will not come on.
My dryer runs,heats up, but exhaust fan will not come on. … read more
Kelly
Kelly
Appliance Technician
24,882 satisfied customers
The exhaust fan to my jenn-aire cooktop will not turn off.
the exhaust fan to my jenn-aire cooktop will not turn off. We are able to take the knob off and turn the dial inside, it makes clicking sound as if it wants to turn off, but the fan keeps on running. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a gas cooktop, Bosch, With a broken exhaust fan,
I have a gas cooktop, Bosch, With a broken exhaust fan, which I have removed I cant find the part. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Advantium microwave over the range unit - exhaust fan won't
Advantium microwave over the range unit - exhaust fan won't go off help … read more
Kelly
Kelly
Appliance Technician
24,882 satisfied customers
I have a Dacor RV36S downdraft exhaust fan that will not
I have a Dacor RV36S downdraft exhaust fan that will not respond to any buttons. I pressed high and low fan buttons for 1 second as suggested in manual. Intake stays up and low fan speed on. Nothing e… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x