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I have a Frigidaire laundry center / washer dryer

Customer Question
I have a Frigidaire...

I have a Frigidaire laundry center / washer dryer combination. After the final rinse cycle the tub was not emptying. I replaced the timer switch and that solved the problem. That was about a month ago. Now the same problem has recurred. Is there something that could be causing the timer switch to malfunction?

Contractor's Assistant: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?

Give me a minute..I'll get the model number

Contractor's Assistant: Do you plan on doing the work yourself?

Model number is ***** FEX831CS0

Contractor's Assistant: Anything else we should know to help you best?

I have a Frigidaire laundry center / washer dryer combination. After the final rinse cycle the tub was not emptying. I replaced the timer switch and that solved the problem. That was about a month ago. Now the same problem has recurred. Is there something that could be causing the timer switch to malfunction?

Submitted: 3 months ago.Category: Appliance
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Answered in 13 minutes by:
1/9/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,316
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

Does the tub go thru a spin mode?

And have you tested the drain pump to see if it may have a loose electrical connection on it ?

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Customer reply replied 3 months ago
I replaced the drain pump at the same time that I replaced the timer switch. The tub doesn't spin.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

ok just because the pump is new does not mean it is getting voltage to run and drain the washer!

And have you tested the lid /lock switches to make sure they are making for the unit to go into a drain and spin mode?

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Customer reply replied 3 months ago
is there a way to over-ride the lid switch, to see if that is the problem ?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Yes ,you will need to bypass both the lid switch and the lid lock !

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Customer reply replied 3 months ago
I probably need to check a couple more things. If i sign out, is there a way to get back to you ?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Just reply back to me thru your EMail

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Customer reply replied 3 months ago
ok thanks
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

no problem !

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