Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a dryer that does not come on. It is a Kenmore

Customer Question
I have a dryer...

I have a dryer that does not come on. It is a Kenmore Electric

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

It was purchased in 1997 with a service agreement

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

John W. Felter owner Sept. 1997 purchase date. does not turn on ; check circuits; checked plug;

Submitted: 5 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
1/8/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,949
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

Can I please have the Full model number of the unit to better assist you ?

open the dryer door the model serial number is ***** the inner face frame of the dryer.

Ask Your Own Appliance Question
Customer reply replied 5 months ago
66702692
MH1187186
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

are there three numbers before the(###) ###-####

Ask Your Own Appliance Question
Customer reply replied 5 months ago
110.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

Thank you!
Give me a few minutes to pull up information on this model

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

ok if the dryer is not starting have you tested the thermal fuse on the rear of the unit on the blower housing ?

Ask Your Own Appliance Question
Customer reply replied 5 months ago
No
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

ok that would be the first thing I test .

The thermal fuse in in the drive motor circuit if it is open the dryer will not run .

Ask Your Own Appliance Question
Customer reply replied 5 months ago
How much is a new thermal fuse???
Customer reply replied 5 months ago
or motor
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

from Repair clinic .com the thermal fuse is $9.13 the drive motor is the motor is like $112.00

would you like the link to the two parts?

Ask Your Own Appliance Question
Customer reply replied 5 months ago
110.yes send link
Appliance Technician: Master Tech, Whirlpool Master Technician replied 5 months ago

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

Thermal fuse.

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

Motor

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,949
12,949 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kscs25inss00 now has a constantly hot frame. You had me
My kscs25inss00 now has a constantly hot frame. You had me replace the inverter. I have now also replaced the fan. Constantly hot. Using auxiliary fan. Temp in freezer/five hold cold. Without aux fan,… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Ge high profile upper oven shows F1 with a continuous beep.
ge high profile upper oven shows F1 with a continuous beep. what is the problem and fix? Jim … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My kenmore elite dishwasher does not want to quit at the end
My kenmore elite dishwasher does not want to quit at the end of a cycle. I have turned off the power supply to it hoping it might reboot. Any words of wisdom to get it to reboot? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
1 just 1 min. My dishwasher is not wor. As the inlet/ drain
Last time it was happen 1, The technician came to chage the part And I think this time is the same problem… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My artic air won't come on. Just today. I've only had it one
I think that's all. If there's more then I'll tell you… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a KitchenAid Trash Compacter. Can you help me with a
I have a KitchenAid Trash Compacter. Can you help me with a problem? … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,949 satisfied customers
KEMC308KSS01 combo oven/microwave - Door error on microwave
KEMC308KSS01 combo oven/microwave - Door error on microwave making it inoperable. Trying to determine fuse components, where to purchase, and costs - 20Amp fuse as well as small ceramic fuse. Oven has… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I can t find the temperature sensor in my GE side by side. I
I can t find the temperature sensor in my GE side by side … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My dishwasher has a terrible smell, like rotted meat. I
My dishwasher has a terrible smell, like rotted meat. I clean the filter, I've used bleach, baking soda and vinegar. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our dishwasher won't drain - fortunately the water is
Our dishwasher won't drain - fortunately the water is contained in the bottom of the machine and has not flooded onto the floor. I have cleared the water twice and cleared and cleaned the sump. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Ge profile fridge not keepiing cool it is 54degrees. Model
ge profile fridge not keepiing cool it is 54degrees … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My refrigerator is 2 years old. Been making a noise and
My refrigerator is 2 years old. Been making a noise and there is a lot of water on the inside walls of the refrigerator. … read more
canuck the pro
canuck the pro
257 satisfied customers
Logged drain tubes. Drain pan overflowing. Worse in last
Model number KFC4XYY03 side by side. Unsure of location of site to flush form inside unit. Drain pan has mucous material in it. Unit is built 10/12… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My dishwasher will not turn on. G E dishwasher. GDWT200R10BB
my dishwasher will not turn on JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle? Customer: G E dishwasher JA: Do you plan on doing the work y… read more
canuck the pro
canuck the pro
257 satisfied customers
My whirpool fridge ice maker is making a knocking noise and
My whirpool fridge ice maker is making a knocking noise and not making ice. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,949 satisfied customers
Our 8 burner Jenn Air Gas range was saturated with water,
Hi Pearl, Our 8 burner Jenn Air Gas range was saturated with water, drywall debris and fiberglass insulation after a pipe burst on the floor above. It was not cleaned or inspected by the mitigation co… read more
Billy Olenick
Billy Olenick
Major appliance repair tech
200 satisfied customers
I have a 9 year old GE profile refrigerator, side by side
Hello- I have a 9 year old GE profile refrigerator, side by side with freezer drawer on bottom- upper freezer pull out tray is freezing but lower baskets are not freezing- what could be the origin of … read more
lm0494
lm0494
7 satisfied customers
Refr willnoy make ice. Samsung rf28hmedbsr1aa. Ref is only 2
refr willnoy make ice JA: What's the make and model? And can you guesstimate how old it is? Customer: Samsung rf28hmedbsr1aa JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,092 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x