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Turn table on my microwave making a grinding sound. it does…

Customer Question
Turn table on my...

Turn table on my microwave making a grinding sound. it does it with or without the glass turntable. the wheels run free.

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

Model(###) ###-#### serial #104Ta01821 purchase date 5/30/2011

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

My certificate # is033967635600027

Submitted: 6 months ago.Category: Appliance
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Answered in 1 minute by:
1/8/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,229
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

Give me a few minutes to pull up information on this model

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

ok if you have the glass try off and the turntable rollers are fine then it has to be the actual turn table motor itself .

and it will need to be replaced.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

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Customer reply replied 6 months ago
This is a ripe-off. I am disbuting the Charge for an answer < that repete what I told Woody.. I was not aware of a pending charge. I am under a Repair Protection Agreement. I wish to speak with a supervisor on this matter. My phone # is(###) ###-####
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

This is the question and answer website Just Answer.

This web site has nothing to do with any appliance manufacture nor any repair protection agreement company !

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Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
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Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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