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We have a 3 yr. old whirlpool glass top electric stove. My…

Customer Question
We have a 3...

We have a 3 yr. old whirlpool glass top electric stove. My husband fell on the door a couple of weeks ago and thinks he broke the springs. he took the door off and feels we need a repair man to fix it. Estimate?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's 3 years old...I'll have to look up the model.

Contractor's Assistant: Do you plan on doing the work yourself?

All I can find is Aqualift as far as model. If we can do it ourselves it would be great, but my husband isn

Contractor's Assistant: Anything else we should know to help you best?

It appears the frame of the door is bent, warped, sprung, whatever. He totally took the door apart.

Submitted: 6 months ago.Category: Appliance
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Answered in 22 minutes by:
1/8/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,229
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 6 months ago
W10403815A
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

That is not a model number .that is a part number .

Open the oven door the model /serial sticker is on the inner oven face frame.

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Customer reply replied 6 months ago
W10400397B
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

no that is not it either!

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Customer reply replied 6 months ago
Well, i can't find it then.
Customer reply replied 6 months ago
Let's try...W10392932A
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

no that is not it either!

do you have the oven door open and looking on the face of the oven?

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Customer reply replied 6 months ago
The oven door is off (thanks to my husband) and I can't find any more numbers. Never mind...can you credit my card no.?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Ok but your looking on the range correct and not on the door?

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Customer reply replied 6 months ago
i can't find any more numbers. Can you please credit my card? Thanks for your time.
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