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My cabrio washer seems to have a burned bearing or motor due…

Customer Question
My cabrio washer seems...

My cabrio washer seems to have a burned bearing or motor due to overload at beginning of wash cycle. I can smell the burns. how do I get a diagnosis and repair?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

WTW5700XW0 about 5 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If i could

Contractor's Assistant: Anything else we should know to help you best?

What is the possible problem?

Submitted: 1 month ago.Category: Appliance
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Answered in 13 minutes by:
1/7/2018
Appliance Technician: travis webb,
 replied 1 month ago
travis webb
Category: Appliance
Satisfied Customers: 2,611
Experience: maitenance tech at casto
Verified

H​ello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. You are going to need to take the back off and do some inspecting is that something you are able to do?

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Appliance Technician: travis webb,
 replied 1 month ago

I ​also have a very helpful manual

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Appliance Technician: travis webb,
 replied 1 month ago

so​rry it didn't let me finish I have your service manual for this unit.

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John
John
John, Home Appliance Technician
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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