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I have a Kenmore inductive stove 79045013101. Keep flashing…

Customer Question
I have a Kenmore...

I have a Kenmore inductive stove*********** Keep flashing EO20 and surface elements don't work. What does EO20 mean? I replace the esec board (electronic surface element control board), and everything worked great for about an hour, then it happened again... same problem. Could Sears have mailed me a bad board?

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Exact model is*********** two years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

That's it

Submitted: 6 months ago.Category: Appliance
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Answered in 2 hours by:
1/7/2018
Appliance Technician: Webb-Guy, Handyman replied 6 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,334
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.

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Customer reply replied 6 months ago
Of course I unplugged the range. I already said I replaced the most likely circuit board.
Customer reply replied 6 months ago
I am completely unsatisfied with the answer and your service. Please do not charge anything to my card. I tried calling your 800 number and it says this is a non working number. I think you guys are scamming people.
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