Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a monogram dishwasher model ZBD6880N20SS that is not…

Customer Question
Hello, I have a...

Hello, I have a monogram dishwasher model ZBD6880N20SS that is not cleaning glasses on the top rack. We typically rinse all the dishes before putting them in the washer. This washer was install in 2008.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

I have not run a test cycle, I am not sure how to do that. GE Monogram ZBD6880N20SS is the model

Contractor's Assistant: Do you plan on doing the work yourself?

I was hoping I could, depends on what is needed

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 1 month ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 days by:
1/8/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 1 month ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 156
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
I am disappointed I did not hear from anyone based on what I read. I went to you-tube and found a site that showed how to clean the spray heads and filter system. I did find some debris in the upper spray heads so I thought I found the problem. Once I put unit back together, I placed a measuring cup with white vinagar to help clean the system. I did this and ran a cycle without dishes in. After that was complete, I put dishes in a ran a cycle to test. Dishes were cleaner but not what they should be. Still need to get help for next steps.
Appliance Technician: Rusty S, Home Appliance Technician replied 1 month ago

Thank you. It is not usually delayed like you found but the days following a holiday tend to be less staffed by experts. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Rusty S, Home Appliance Technician replied 1 month ago

In the diagram at the link below, number 508 is a fine filter that is likely plugged. All of the water has to go through that filter so, if it is not clean, it will affect the wash results.

CLICK HERE

The video at the link below shows how it is accessed for inspection.

CLICK HERE

Let me know what you find!

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Why was I charged an additional $31.00? I had the understanding I would incur a $5.00 fee to have my question answered. My question was answered late and was the same thing I learned on You-Tube as I stated in my reply back to the technician. I am not satisfied with experience and would like to get my money back, at least the $31.00. I also understood if the answer provided did not solve my problem the $5.00 would be applied towards having the GE technician
Was this answer helpful?
Ask Rusty S Your Own Question
Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 156
156 Satisfied Customers
Experience: Master Technician at Self

Rusty S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I relocated my Samsung washing machine (model #WA458) into
I relocated my Samsung washing machine (model #WA458) into my new home. Now the washer won't work properly...it seems to me that the machine'S computer components need to be reset. Can you help? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
8 satisfied customers
Dishwasher program. Modelsmu4omo5aui ican only prog.1 min or
it seems the button on the door is the prob the machine is running on 2.40 mins… read more
Ray
Ray
Appliance Repair Technician
High School or GED
8 satisfied customers
My Ge refrigerator JFX20 Ja is the model I want information
My Ge refrigerator JFX20 Ja is the model I want information on. Today I opened the door and and fell of in my hands. How old is my refrigerator based on the facts I have stated … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Ge washer model gtwn4250mows have the right spanner wrench
ge washer model gtwn4250mows have the right spanner wrench and after several tries cannot get the nut off the washer basket. Trying the install new bearing … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Have a Jenny air gas stove. I can light one burner fine but
i can light one burner fine but others start a clicking sound and does not stop … read more
applianceguy
applianceguy
Appliance tech
High School or GED
1,914 satisfied customers
My dishwasher sticks closed. I can't see how to fix it. LR
HI. My dishwasher sticks closed. I can't see how to fix it. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a whirlpool washing machine. there is a build up of
I have a whirlpool washing machine. there is a build up of gunk between the steel drum and the outer plastic casing. what is the best way to clean this please. this machine doesn't have a lint filter … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I have a bosch dishwasher..."water tap e-22" came up in
I have a bosch dishwasher..."water tap e-22" came up in display when dishwasher finished with cycle. Only thing I've noticed is that all of the detergent doesn't seem to be disolving in the dispenser … read more
travis webb
travis webb
tech.
2,531 satisfied customers
Control buttons are stuck on off position. Cant get temp
Control buttons are stuck on off position. Cant get temp control to set … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a whirlpool dishwasher that the spray arm recently
I have a whirlpool dishwasher that the spray arm recently started being off balence, hitting the sides if the washer. What could it be? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Maytag centennial commercial technology top load
I have a Maytag centennial commercial technology top load washer. It has developed a bad moldy smell. How do I remove the agitator to clean? … read more
travis webb
travis webb
tech.
2,531 satisfied customers
I have a WRX988SIBM01 fridge. my ice maker is not working i
i have a WRX988SIBM01 fridge. my ice maker is not working i am getting and ice maker error code E2 … read more
Melissa Martin
Melissa Martin
Apprenticeship
56 satisfied customers
How do you change the belt? The belt broke today and we
The belt broke today and we bought a new belt but can't get to the drum. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My kitchenaid dishwasher has a control lock light on and
my kitchenaid dishwasher has a control lock light on and start light is blinking and it won't stop beeping … read more
Melissa Martin
Melissa Martin
Apprenticeship
56 satisfied customers
Do you have a control board for a kitchen aid refrig part
Do you have a control board for a kitchen aid refrig part no. Ps11750591 … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My refrigerator is making a noise like a rattle that stops
My refrigerator is making a noise like a rattle that stops when I open the fridge … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Did not shut off ice maker for two months. emptied storage
Did not shut off ice maker for two months. emptied storage bin, but it is not making new ice The shutoff arm is not coming down model no.WRS571CIDMOI … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
How can I increase the viewings on the display a little
How can I increase the viewings on the display a little microwave Samsung … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x