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My washer will not start the screen shows a Lc. Duet direct…

Customer Question
My washer will not...

My washer will not start the screen shows a Lc

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Duet direct drive dont know were the # is about 5 years

Contractor's Assistant: Do you plan on doing the work yourself?

I hope its not that complicated

Contractor's Assistant: Anything else we should know to help you best?

What does the Lc mean

Submitted: 6 months ago.Category: Appliance
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Customer reply replied 6 months ago
Whirlpool Duet Direct Drive
Answered in 8 minutes by:
1/6/2018
Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,536
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
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Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago

Can you post the model number please.

If not then can you take a picture of the front controls of the washer and post it on here?

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Customer reply replied 6 months ago
WFW72HEDW0 SER. C42451305
Appliance Technician: Daniel, Home Appliance Technician replied 6 months ago

Thanks for that.

LC means the control lock is turned on.

If you look at the control panel in the bottom right corner is the control lock button.

Press and hold this button in for about 7 seconds and it will turn the lock off from there.

Try that and see what happens and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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