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My washer shuts off as soon as I turn it on. Got it in

Customer Question
My washer shuts off...

My washer shuts off as soon as I turn it on

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Got it in april. model #GTW485ASJ3WS

Contractor's Assistant: Do you plan on doing the work yourself?

HOPEFULLY

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 7 months ago.Category: Appliance
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Answered in 2 hours by:
1/6/2018
Appliance Technician: Tom Goellner, Home Appliance Technician replied 7 months ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,710
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

S​ounds like the main control board is not functioning - expensive . this washer is still under warranty - parts and labor . Call where you purchased it or call GE(###) ###-####to schedule service . Provide model and serial and purchase date.

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Satisfied Customers: 1,710
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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