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My washer stop working in between wash and rinse I tryed…

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My washer stop working in...
My washer stop working in between wash and rinse I tryed shutting it off and turning it back on all I hear is a faint ticking noise
Submitted: 6 months ago.Category: Appliance
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Answered in 2 minutes by:
1/6/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,693
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

What is the complete model number off the unit?

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Customer reply replied 6 months ago
Ok
Customer reply replied 6 months ago
The model number is *****
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Can you press and hold the start button for 5 secs to clear it and try to start a new cycle?

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Customer reply replied 6 months ago
Ok I did but nothing happens
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

OK are any lights on the console now?

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Customer reply replied 6 months ago
but I have to unplug it to get it to light up
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

You need to get the last stored error code out of the unit watch my video to get it out. CLICK HERE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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