Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Freezer not freezing ice cream / turned up max. Ed5ltaxvlo1…

Customer Question
freezer not freezing ice...

freezer not freezing ice cream / turned up max

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Ed5ltaxvlo1 conquest

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I dont recall hearing fan anytime

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
1/6/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,754
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

Okay, pull the unit out so you can get behind it. Remove the back lower panel to access the compressor area and condenser fan. Check and see if the fan is running and also see if the compressor is vibrating or not, plus see if the compressor is hot ,cold or warm to the touch. please post back to me with what you have found. Also note anything you have changed out part wise or have done and not mentioned in your original post. I am helping other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Samsung refrigertor/freezer does not seem to freeze
My Samsung refrigertor/freezer does not seem to freeze enough. Our ice cream is too soft. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
After six years my Frigidaire quit freezing ice cream. everything
After six years my Frigidaire quit freezing ice cream. everything else freezes fine. What's up, if you know… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a 2 door ref/freezer. Model FD5FYGX5503. Problem
I have a 2 door ref/freezer. Model FD5FYGX5503. Problem is every thing in the freezer freezes rock solid quickly except ice cream. Ice cream will not freeze good and solid. Why not?????… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Is there a specific control for the freezer section of my Maytag
Is there a specific control for the freezer section of my Maytag 20.6 cu. ft. refrigerator? I've scoured the manual. Under "Using the Controls", I find the style 3 control with the "3 snowflakes" whic… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
whirpool conquest GS5SHA freezer works fine d-iced today backcoils
whirpool conquest GS5SHA freezer works fine d-iced today backcoils had a little ice on them did this about a year ago too. refeg side not as cold as it should (48) top vent in back is pushing about 20… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My refrigerator will not freeze food, ice cream hot dogs not
My refrigerator will not freeze food, ice cream hot dogs not frozen, some food frozen, the evaporator coil don't look bd, compressor is running, evap fan is also running, condenser coils cleaned… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a maytag refridgerator. Mod no PTF216HRW. ITS
I have a maytag refridgerator. Mod no PTF216HRW. ITS ABOUT 5 YRS OLD... I am having problems with the freezer not getting cold enough. It will freeze Ice, but Ice Cream always remains soft even when t… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My Viking Freezer is thawing....my ice cream is mush, and other
My Viking Freezer is thawing....my ice cream is mush, and other frozen foods are soft. I pushed the MAX freeze button on my panel and lowered the temp as low as it will go, but it appears that it is s… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My kenmore upright freezer has stopped freezing the top shelf. My
My kenmore upright freezer has stopped freezing the top shelf. My ice cream is melted. the rest of the food is OK today. I found it last night and over night it didn't refreeze the ice cream I can't h… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a whirlpool Gold bottom freezer GB22DK 21.8 cu ft. The
I have a whirlpool Gold bottom freezer GB22DK 21.8 cu ft. The freezer does not freeze at the temperature as before. Ice cream does not freeze completely and ice is just starting to not freeze complete… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi I have a Jenn-Air French Door Refrigerator with the freezer
Hi: I have a Jenn-Air French Door Refrigerator with the freezer on the bottom. I noticed a couple of days ago that my ice maker is note working. I have waited to see if it would begin to make ice. It … read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
side by side amana refrigerator...wont keep ice cream frozen
side by side amana refrigerator...wont keep ice cream frozen but does not thaw meat...I keep hearing a [motor] running sound...What's the problem?… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have an amana side by side model SQD26VW. its about 11 yrs
I have an amana side by side model SQD26VW. it's about 11 yrs old. the freezer was acting up lately. At first, there's water dripping from the ice dispenser and the dispenser auger was freezed up. I n… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
hi, i have a side by side maytag refrig, it will freeze the
hi, i have a side by side maytag refrig, it will freeze the meat but will not freeze ice cream or drinks, plus the box fridge side will not get that cold anymore what is wrong?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I own a Amana side byside refrigerator model ARS2304AW that
I own a Amana side byside refrigerator model ARS2304AW that is nine years old. It will not freeze ice cream or frozen waffles ,but it does freeze everything else. What's going on? Can this be fixed re… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,164 satisfied customers
Sub Zero 601F Freezer 5 setting but not as cold as should
Sub Zero 601F Freezer 5 setting but not as cold as should be ice not freezing completely therefore water pooling in ice tray causing ice to eventually freeze together in a sheet. Is there a filter I c… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
freezer wont keep ice cream frozen. all other foods are fine.
freezer won't keep ice cream frozen. all other foods are fine. turned control up to 3 or max and it refroze the ice cream. don't know if it is the compressor or thermostat.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I opened my freezer and the inside had icicles on it and they
I opened my freezer and the inside had icicles on it and they were dripping. I checked the food and it was defrosting. I emptied it and stopped the ice maker from making ice. Then, I checked the frig … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x