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We have model lsb6300pw2 washer that will not turn on.

Customer Question
We have model lsb6300pw2...

We have model lsb6300pw2 washer that will not turn on

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Whirlpool model LSB6300PW2 age unknown but old.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I am sorry but what else to know. The unit has stopped before but it started up after a couple of times dropping the lid.

Submitted: 7 months ago.Category: Appliance
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Answered in 2 minutes by:
1/6/2018
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Does the washer still at least fill with water?

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Customer reply replied 7 months ago
it has water in the tub now.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK one moment while I type.

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Customer reply replied 7 months ago
Please tell me what are ALL The costs before I go further.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

I'm not sure of the cost of the question, the site determines that. But the cost is typically $32-36. There was a 5$ good faith deposit charged when you started to verify you had a valid credit card and that goes toward the cost of the question.

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Customer reply replied 7 months ago
What is this cost now of $24.00 in addition.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

That is an option the site gives for a phone call if you wanted to do that instead---I didn't send that and you can ignore that. There is no $24 charge unless you want to speak by phone.

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Customer reply replied 7 months ago
Can I cancel this whole thing??
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Sure. Good luck and have a nice day.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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