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My ice maker isn't working. The ice maker rack is full of…

My ice maker isn't...

My ice maker isn't working. The ice maker rack is full of frozen water. It was turned off for a time without the water supply being turned off. How can I thaw the rack?

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

It's new. I'm not at home currently, but I have the Operating Manual. This is on the cover: B21CL80SNS

Contractor's Assistant: Do you plan on doing the work yourself?

I'd like to.

Contractor's Assistant: Anything else we should know to help you best?

That's all I know at this point.

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Answered in 2 minutes by:
1/5/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience: 9+ years being an appliance technician with factory training.
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To thaw out the rack, you're going to just want to get a bath towel to soak up the water, and use a hair dryer. Move the hair dryer around, don't keep it in one spot because you don't want to melt the plastic liner, but just keep heat going on it until all the ice is melted.

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,204
Experience: 9+ years being an appliance technician with factory training.
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