Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 36" Thermador professional model range with four…

Customer Question
I have a 36"...

I have a 36" Thermador professional model range with four burners and a center BBQ grill over a large oven. Installed in 2001. Two of my burner igniters stopped working and the repairman states they are not fixable (NO PARTS AVAILABLE)> Can this be true? Matt in Carmel, CA

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

I am not at my home just now but it was brand new in 2001 and I know it's a professional drop-in model with electric igniters and and least one thermostat controlled burner. Gas BBQ center and electric oven underneath. Professional stainless exhaust hood separate with screens.

Contractor's Assistant: Do you plan on doing the work yourself?

No, we called a repair company to fix igniters and he says Thermador no longer makes the parts. I can't believe I'm going to have to junk a professional piece of equipment over something as simple as an electric igniter?

Contractor's Assistant: Anything else we should know to help you best?

Apparently not. I'm just looking for equipment parts.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 days by:
1/8/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 7 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. Are you still needing help with this?

May I please have your model number so I am able to provide you with accurate, model specific information?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Thermador Model GPS364GL with a center grill that
i have a Thermador Model GPS364GL with a center grill that won't ignite. The burners ignite fine … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,375 satisfied customers
I have an older but hardly ever used Thermador Char Glo indoor
I have an older but hardly ever used Thermador Char Glo indoor gas grill Model # ***** Serial number 22535 configured for Propane with an electric ignition which I want to use to replace the exact sam… read more
Ezekiel
Ezekiel
Appliance Repair Expert
261 satisfied customers
I have an older thermador gas top/electric oven grill in center that has some problems The
I have an older thermador gas top/electric oven grill in center that has some problems The problems include 1) i do not know the model number 2) some of the top burners do not light on their own, they… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I has an all gas Thermador 36' rage; I just bought
I has an all gas Thermador 36' rage; I just bought new, working off of liquid propane, in a power outage can I manually light the burner? Or do I need to by-pass some emergency safety lock out system … read more
DTech80
DTech80
Technician
48 satisfied customers
I recently ordered a new "hot surface ignitor" for my Thermador
I recently ordered a new "hot surface ignitor" for my Thermador CGB36RU and it came with a resistor. None of the wiring diagrams I have found show where the resistor should be used. Your assistance wi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My 15 year old Wolf 48" BBQ 2 grill (LP) would not light so
My 15 year old Wolf 48" BBQ 2 grill (LP) would not light so after checking under the stainless cabinet I noticed the manifold connection completely rusted and severed from LP line. I am quite lucky th… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My thermador professional oven has an electric oven. It just
My thermador professional oven has an electric oven. It just started clicking and won't stop even though the oven is turned off. It has been going on for over a half hour.… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a whirlpool gas oven (WFG371LVQ-1) that wont light
I have a whirlpool gas oven (WFG371LVQ-1) that won't light on the bake setting. It will spark but not light. No gas smell is evident. It will light the top burner on the broil setting. I tried disconn… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Hello I have a Thermador Professional range with a griddle
Hello I have a Thermador Professional range with a griddle ignitor problem. When you turn the know I can smell gas but I dont get any spark on the ignitor.… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
i have got a s/s over w/4 burners a a bbq in the middle. i
i have got a s/s over w/4 burners a a bbq in the middle. i have an elec oven an it is not closing. i fear it will drop off. it is a thermador professional 36" wide.… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have the 27 wide and 48 oven, cooktop combo with the bbq
I have the 27" wide and 48" oven, cooktop combo with the bbq grill...I want to get a new drip pan for above the burner and below the grill..it is about 101/2 " by 18" in a saw-tooth design. cnant find… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
My GE Micro-hood (purchased from Sears) is not quite 2 years
My GE Micro-hood (purchased from Sears) is not quite 2 years old. I pushed the button for timed cook instead of timer last night and did not catch the problem until too late. It ran for 15 minutes wit… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have the Thermador Professional 36 inch cooktop with the
I have the Thermador Professional 36 inch cooktop with the grill in the center. I scorched the grill and then tried to clean with oven cleaner and now it is very scratched and looks awful. Can I repai… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a thermador professional modal dual fuel range model
I have a thermador professional modal dual fuel range model number PRSE36 that has developed a problem over the years with the electric igniters for the six burners. Then the unit started sparking to … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Have a 2001 dual fuel Dacor Cooktop with 1 unit of halogen
Have a 2001 dual fuel Dacor Cooktop with 1 unit of halogen electric and 4 proprane burners. It is a brushed stainless steel finish. The right front burner is the most used. The "dacor toothbrush" that… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Appliance Medic asked me if the electric grill component of
Appliance Medic asked me if the electric grill component of my Thermador SGS36GS cooktop had an igniter and I said no, that that part of the unit was all electric. I was then waiting for his answer as… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a five year old gas/electric Thermador cooktop (ModelSGS36GS).
I have a five year old gas/electric Thermador cooktop (ModelSGS36GS). The two gas burners on the left side do not have gas flow and the center grill is not getting electric power. Do you what parts I … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
HI XXXXX 36 INCH OUTDOOR BBQ GRILL FOUR BURNERS, BUILT
HI I HAVE A 36 INCH OUTDOOR BBQ GRILL FOUR BURNERS, BUILT IN ....THE 4 FIRE TUBES OR BURNERS HAVE DISINTEGRTED AND THE THERMOSTAT ON THE HOOD IS BROKEN....CAN YOU SEND ME REPLACEMENT PARTS AND HOW MUC… read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x